Customer Service Assistant

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year. We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof!...

Assist to resolve client’s issues via incoming inquiries with great customer service - Reply Shopee, lazada enquiry and chat - Perform follow up calls to clients - Ensure the processes are smooth and generate new ideas in improving the customer service level - Ensure customer satisfaction throughout the customer experience - Monitor and track the process...

1.Provide exceptional customer service to clients involved in the export of ISO tanks. 2. Respond promptly to customer inquiries and provide accurate information about company's services, products, and pricing. 3. Coordinate and track shipments, ensuring timely delivery and adherence to customer requirements. 4. Process orders, create internal jobs, and...

**Requirement** - English and Bahasa (required) - Flexible to work on any/ time, including weekend/ public holiday - Must have own transport **Working hours** - 5 days/week, 9 hours/day - Rotating shift 7am - 3am **Jobscope** - Handle Customer enquiry via telephone to provide information and assistance. - Professionally handle high volume of inquiries from...

Assist in data update related activities - Ensure proper filing is done in a timely manner - To handle any ad-hoc duties assigned by supervisor from time to time **This position is a short term contract (4-5 months) located in Glenmarie, Shah Alam.** **Job Type**: Temporary Contract length: 4 months **Salary**: RM2,200.00 - RM2,500.00 per...

**Objective / Purpose of the Job** The Customer Service Executive is responsible to assist on **daily export job arrangement,** ensure customer’s requirements are fulfilled **Key Activities / Accountabilities** - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade...

**Responsibilities**: - Attend to enquiries from customers by tele-conversation or walk in customers - Provide customers and service information - Sell services and products to walk in customers - Make follow up calls with customers and remind them that it is time for their car detailing services - Send SMS to customers on their balance packages - Prepare...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system. - Manage daily operations & Administration. - Responsible of complete order fulfilment - Prepare & create manual orders. - Document fillings ensure proper documentation archiving. **KEY SKILLS and REQUIREMENTS**: - At least a SPM...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...

Job Vacancy Customer Service Executive Job Descriptions Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person Provides solutions and information to concerns. Preparation and standardization of documentation, reports and proposals given to clients....

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

1. Keep records of customer interactions and transactions 2. Maintain the highest possible standards in all area to ensure maximum internal and external customer satisfaction 3. Promote excellent internal customer service and relations at all times 4. Use department’s historical data and your own knowledge to maximize commercial opportunities 5....

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

1.Handling inbound calls from customers 2.Providing solutions for customer issues problems We Truly Care About Your Health Founded in 2008, Norland Industrial group is a large scale multinational industrial group which is involved in the health industry, medical cosmetology industry, direct selling industry and e-commerce industry. It is involved in many...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

Coordinating the customer service tasks at branch level.KEY ACCOUNTABILITIESCustomer Service• Serve as liaison between the customers and other department.• Provide prompt and professional attention to all internal and external clients' requests or problems.• Support and provide quotation and concerned documents to customers• Preparing customer...