Customer Service Executive

The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

A leading Third party administrator in Medical Healthcare Industry is seeking an experienced **Customer Service Executive** specializing in handling **Guarantee Letter** Issuance. As a **Customer Service Executive**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

2. Assist customers with booking, tracking, and managing their freight shipments. 3. Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4. Resolve customer complaints and issues effectively and in a timely manner. 5. Maintain customer databases and update shipment information as...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location :Plaza Masalam, No.2, Jalan Tengku Ampuan Zabedah E 9/E, Seksyen 9, 40551 Shah Alam, Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

Manage and respond promptly to all customer enquiries made online on: WhatsApp, Social media platforms, Shopee, Lazada and phone calls - Provide after sales service and reply all customers inquiries - Collect data on customers’ feedback and prepare reports to help the company identify and analyze critical areas for improvement - Receive and manage...

JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

**OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...

Hiring for THEGADGETSTALL( Phone case company) Prefer: 1. Energetic, punctual, discipline 2. Know how to use excel 3. Active on social media (have knowledge) 4. Strong customer service skills. 5. Dealing directly with customers via Social Media (online) 6. Monitor inventory & packing 7. Female & Below 30 years old **Location**: Bukit Jelutong, Shah...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...

Execute the booking and pre-book volume with Customer appointed ocean liners. - Responsible to secure the vessel space and actively liaise with forwarding team, liner and customer to ensure shipments are booked as per requirement. - Work closely with 3PL forwarding and warehouse team in managing container delivery issues with liners. - Responsible to follow...

**RESPONSIBILITIES** 2. Ensure all communication with customers is updated into G2 system 3. To follow up with customers on the cases until they are resolved with active communication 4. In lost, damaged, or delayed service complaint cases, follow up with the concerned branches and obtain the corresponding report 5. The complete report is to be handed to...