Customer Service Assistant

3 weeks ago


Shah Alam, Malaysia SOGO KL DEPARTMENT STORE SDN BHD Full time

SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year. We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof Each day at SOGO we begin and end our day with our customers in mind. Making our customer's shopping experience an enjoyable one is our commitment to our valued customers. So if you have a pleasant smile, a passion for service and is excited to delight others, we want you to join our SOGO Family. Awards & Recognition: *Malaysia Retailers Association - Overall Best Supermarket 2010/2011. *Malaysia Retailers Association - Overall Best Supermarket 2011/2012. *Malaysia Social Media Week 2014 - Social Media Excellence Award (Best Retail Chain Sector). *The Brand Laureate Special Edition World Awards 2015 by the Asia Pacific Brands Foundation - Brand Excellence in Retail Department Store. *The Walt Disney Company (Southeast Asia) - Best Retail Execution of the Year 2015. *The Brand Laureate Awards - Asia Pacific Entrepreneurship Awards (APEA). *Fair Price Shop Award 2016. *Malaysia Social Media Week 2016 - Social Media Excellence Award (Corporate Social Responsibility). *2019 Certificate of Excellence - Tripadvisor (For the consistent achievement of high ratings from travellers).
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



  • Shah Alam, Malaysia Zuellig Pharma Full time

    **JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...


  • Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

  • Customer Service

    4 weeks ago


    Shah Alam, Malaysia BAOZUN MALAYSIA SDN BHD Full time

    **Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...


  • Shah Alam, Malaysia Pharmacy Maluri Full time

    **OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...


  • Shah Alam, Malaysia Wangsa Group Of Companies Full time

    **Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...


  • Shah Alam, Malaysia Tsubaki Power Transmission (Malaysia) Sdn. Bhd Full time

    **Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

  • Admin Assistant

    3 weeks ago


    Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a...

  • Customer Service

    4 weeks ago


    Shah Alam, Malaysia Worldtree Property Full time

    **Job Title: Customer Service & Admin Assistant - Worldtree Property** Location: Shah Alam Type: Full-time Working Hours: Mon to Fri 9am - 6pm Sat 9am - 1pm **Salary**: RM1,500 Monthly, (competitive compensation package) **Job Description**: Join our dynamic property team as a Cold Calling Agent and play a crucial role in expanding our market reach....


  • Shah Alam, Malaysia Zuellig Pharma Full time

    **JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...


  • Shah Alam, Malaysia Mitsubishi Motors Malaysia Sdn Bhd Full time

    **Responsibilities**: - To assist in managing clerical tasks relating to Mitsubishi Assist 24Hour (MA24) and the department SOPs. - To assist in managing DCREs scorecard. - To support the incoming calls from dealers and customers. - To support in managing departmental reports. - Support in daily operations and administrative tasks such as data compilation,...


  • Shah Alam, Malaysia Puncak Rasah Gas Station Full time

    Petron Sungai Rasah Cashiers operate the cash register, receive payments from customers, issue receipts and return change due. Customer service on forecourt, cleaning, arranging items. **Requirements**: - At least spm certificate holder - Able to work on weekends - Owns transportation - Computer skills - Good attitude and customer service skill Salaray...


  • Shah Alam, Malaysia YCH LOGISTICS (M) SDN BHD Full time

    Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...


  • Shah Alam, Malaysia INNOFREIGHT SDN BHD Full time

    2. Assist customers with booking, tracking, and managing their freight shipments. 3. Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4. Resolve customer complaints and issues effectively and in a timely manner. 5. Maintain customer databases and update shipment information as...

  • Customer Service

    7 days ago


    Shah Alam, Malaysia City Link Express Sdn. Bhd Full time

    **Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

  • Customer Services

    4 days ago


    Shah Alam, Malaysia Global Coffee Resources Sdn Bhd Full time

    **KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...


  • Shah Alam, Malaysia TICINO PARIS Full time

    As an intern, you will be assigned to assist in the operations of our customer experience center. Including daily operations of retail outlet, customer service, stock control, promotion planning, and cash receiving management. **Location**: Central i-City Mall, Shah Alam. **Allowance **:RM 700 / month. **5 days week **:Monday to Friday, 11 am to 9 pm,...

  • Customer Service

    4 weeks ago


    Shah Alam, Malaysia THE GADGET STALL ` Full time

    Hiring for THEGADGETSTALL( Phone case company) Prefer: 1. Energetic, punctual, discipline 2. Know how to use excel 3. Active on social media (have knowledge) 4. Strong customer service skills. 5. Dealing directly with customers via Social Media (online) 6. Monitor inventory & packing 7. Female & Below 30 years old **Location**: Bukit Jelutong, Shah...


  • Shah Alam, Malaysia Cycle & Carriage Bintang Berhad Full time

    **Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...


  • Shah Alam, Malaysia QL Maxincome Sdn Bhd (FAMILYMART) Full time

    **Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...


  • Shah Alam, Malaysia Siti Healthcare Sdn Bhd Full time

    Menguruskan semua panggilan masuk dan pertanyaan melalui talian general hotline. - Mengikuti semua prosedur, tatacara komunikasi yang ditetapkan. - Sentiasa mengekalkan imej professional dan mesra pelanggan ketika berurusan tidak kira secara telefon, emel, surat atau bersemuka. - Mengendalikan aduan pelanggan dan mengumpulkan maklum balas dari pelanggan...