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Mandarin Speaking Retail Supervisor
2 weeks ago
**Requirements**
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
- Strong time management and interpersonal skills
- Proactive problem solver
- Willingness to travel and work on Public Holiday/weekends as needed
**Responsibility**
- Completes store operational requirements by scheduling and assigning employees.
- Maintains store staff in well trained.
- Supervise, train and assist employees like Sales Representatives in customer service, store maintenance and product promotions.
- Managing the day-to-day activities of the team.
- Plan and prepare duty roster for retail staffs and prepare a backup plan. Example, if staff is absent, who will be replacing his/her shift. Such working hours shall be compiled and confirmed by 25th of every month.
- Promotes optimum staff performance by coaching, counselling, and disciplining employees.
- Report staff issues to the manager (example, MC, leave, staff attitude problem, complaints etc).
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
**Benefits**
- Annual Leave and Medical Leave
- EPF and Medical Claim
**Additional Benefits**
Training Provided,Commission Payment,Staff Discount
Pay: RM3,500.00 - RM4,500.00 per month
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