Assistant Customer Experience Expert

Key ResponsibilitiesThe successful candidate will be responsible for:Handling customer inquiries through various communication channels;Providing expert advice and guidance to customers on product-related matters;Resolving customer complaints and issues in a timely and professional manner;Working collaboratively with colleagues to achieve team...

As a Technical Customer Success / Presale Representative, you will bridge the gap between our technical teams and customers, offering expert guidance on product functionality, API usage, and system integrations.Assist customers during onboarding, focusing on API integrations and understanding the product's technical functionalities.Serve as the technical...

**Job Number** 24019569 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 24053768 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Additional Information** Front Desk Talent. Malaysian Only. **Job Number** 24023134 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

**Additional Information** Malaysian Only. Front Desk Talent / Welcomer / Rooms Controller. **Job Number** 24060310 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

**Job Number** 24020791 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 24067653 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 24102002 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

CXG is a global customer experience agency that serves premium and luxury brands, helping them to reach profitable growth by turning transactional moments into relationships and emotional experiences.With a network of 170+ customer experience experts across 70 countries, we help our clients evaluate the experiences they deliver and work with them to develop...

CeX Malaysia is a global retailer of technology and entertainment products, with over 30 years of experience in the industry.We are now hiring a Retail Assistant to support our team in delivering exceptional customer service and maintaining a clean and organized store environment.The successful candidate will have a passion for electronics and be able to...

Key ResponsibilitiesAccompany customers during their Swarovski journey through our world of wonderCreate an emotional connection with customers and provide a spellbinding experienceAnticipate customer needs and share inspiring styling tipsShowcase and present legendary productsOur Ideal CandidateAn excellent sense of fashion and a real passion for our brand...

Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations - Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities - Prepares and analyzes internal and external quality...

**Responsibilities**: - Supports Account Management function through education, and redirection of issues to correct stakeholders for post-sales functions - Promotes self-service tools to non-managed clients through education - Supports trend reporting of key performance metrics across relevant OE tiers: Mid-Market, non-managed Enterprise and Government -...

**Responsibilities**: - Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations - Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities - Prepares and analyzes...

**Responsibilities**: - Job Description**Some Careers Open More Doors Than Others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

Clients Relationship ExecutiveWe are seeking an experienced Clients Relationship Executive to join our team at Agensi Pekerjaan Job Expert Sdn Bhd. This is an excellent opportunity to develop and maintain strong relationships with key clients and drive business growth.In this critical role, you will be responsible for managing client accounts, identifying...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether...

**Job Description:**We are seeking a highly skilled Technical Customer Care Representative to join our team at Primecommerce. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Develop in-depth...