Duty Manager Hotel

**Position**: DUTY MANAGER (Full time #536034) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **DUTY MANAGER** **Summary** Duty Manager will report to the Front Office Manager and forms part of the Front Office leadership team who collectively delivers exceptional guest experiences. The primary...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

**What Will You Do?** You’ll be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests. - Deals with the in-house guests accounting and ensures the accuracy of guest...

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relations/ customer service within the Hotel Front Office. -...

**RESPONSIBILITIES**: To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Greets the VIP guests of the hotel. As directed by the Rooms Manager, performs. Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current...

**1. RESPONSIBILITIES** - Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. - Contact customers via calls or arranged meetings to discover their needs and requirements. - Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. - Provide customers...

**REQUIREMENTS FOR DUTY MANAGER FOR 5 STAR HOTELS IN KUALA LUMPUR** *Malaysian females or males are encouraged to apply *Aged below 35 years old *Fresh graduates from related field of study are encouraged to apply *Energetic and have excellent customer service skills and able to work in a fast paced environment *Professional, attentive and detail...

Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...

Job description - Be consistently familiar with every type of accommodation and services in the Hotel. Enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relation/ customer service within Front...

**1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

Assisting Front Office Manager in the overall day to day operations whilst on duty. - Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. - Ensure quality in all aspects of work and among the staff in the...

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

Duty Manager is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. - Checks on registration cards of arriving guests and ensures all information are properly filled at e-registration system. - Prepares and...

**Online Presence and Branding**: Develop and implement digital marketing strategies to enhance the hotel's online presence and brand awareness. Manage and optimize the hotel's website, ensuring it reflects the brand identity and offers a seamless user experience. **Social Media Management**: Create and execute social media campaigns to promote the hotel's...

Supervision of the Front Office/Hotel staff and control of hotel’s activities in accordance with Dorsett Regency polices and procedures, in the absence of the Front Office Manager. Direct supervision of Front Office staff in the absence of the Front Office Manager/Assistant Front Office Manager as well as attending to situations and requests as required by...

**Job Number** 24067720 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Chow Kit Kuala Lumpur, No 1 Jalan Datuk Haji Eusoff, Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **JOB SUMMARY** Serves...

**Job Number** 23211708 **Job Category** Rooms & Guest Services Operations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting...

**Номер вакансии** 23210501 **Категория работы** Rooms & Guest Services Operations **Рез.** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...

**Numer oferty** 23210501 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Management - Marriott International...

**İş Numarası** 23210501 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Management - Marriott...