Japanese Speaking Inside Sales

3 months ago


Shah Alam, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time

**About the Company**:
A well-known Japanese manufacturing company of Office Furniture

**Roles & Responsibilities**:

- Serve as the primary point of contact for our Japanese customers, ensuring excellent customer service throughout their entire journey.
- Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery.
- Respond to customer inquiries, complaints and claims promptly and proffessionally, providing effective solutions and maintaining customer satisfaction.
- Provide after-sales service, addressing any post-purchase concerns, coordinate repairs and replacements and ensure customer satisfaction.
- Actively engage with potential and existing customers, understand their needs and offer suitable furniture solutions from our collection.
- Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, pricing negotiations and resolving any issues.
- Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers.
- Assist in sales activities and market company products.
- Communicate effectively in both Japanese and English for internal coordination, including collaborating with team members and participating in meetings.

**Requirements**:

- Minimum Diploma in Business Study, Marketing or related field.
- Minimum 2 years of experience in sales or marketing and handling Japanese customers.
- Proficiently speaking in Japanese & English (both written and spoken).
- Strong team player with excellent interpersonal & communication skills.
- High self-motivated, independent, proactive, energetic & result oriented.
- Fluent in both Japanese and English (both oral and written).
- Strong interpersonal skills and the ability to build rapport and maintain relationships with customers and suppliers.
- Able to work independently with high level of initiative.
- Able to work under pressure.
- Past working experience in Furniture industry will be added advantage.
- Willing to work in Shah Alam.
- Willing to travel for customer visits, exhibitions and other company events.
- Able to start work immediately will be added advantage.

**Additional Information**:
Industry Manufacturing of Office Furniture

Location Shah Alam

Working Hours 8.00am - 5.15pm (Mon to Fri)

If you’re interested in this position, click ‘**APPLY NOW**’.

**Salary**: RM4,000.00 - RM6,500.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

**Language**:

- Japanese (preferred)



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