Customer Service

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Customer Service Logistic Support Centre** **-Traditional Mandarin+B2 English**) (Should speak/read/write traditional Chinese) and English B2 **Salary**: RM4,000.00 - RM4,200.00 per month Schedule: - Rotational shift Supplemental pay types: - Commission pay **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin...

**Minimum Requirements**: - Relevant working **experience in contact center as customer services** is preferred or **fresh graduate**. - **Minimum Diploma Holder or higher is preferred, major in IT/Computer & Engineering ONLY.**: - Knowledge of customer service practices and principles - Excellent data entry and typing skills. - Superior listening, verbal,...

**ROLE**:Customer Service Executive Mandarin (+ Basic English) **LOCATION**: - KL Sentral **JOB SCOPE**: 职位类型：全职, 其他 薪资： RM3,000.00至RM4,000.00（每月 ） 工作语言: - 中文 (必填) - 流利英文 (必填)

Languages - Mandarin+B2 English Profile - Customer Service Location - KL Sentral Hours of Operation - Operation Hours 7am-8pm [5 days work per week] Min. Requirements - Minimum Diploma Holder major in IT/Computer or Engineering/Science Stream (Fresh Graduates or with experiences) Education - Diploma above **Minimum Requirements**: - Relevant working...

**Languages -** - Mandarin+B2 English - Cantonese+B2 English **Requirements - **At least 1 year experiences in Call Center or Customer Service **Edcuation - **SPM Above **Salary**: RM3,000.00 - RM4,200.00 per month **Experience**: - Customer service: 1 year (preferred) - Logistics Industry: 1 year (preferred) **Language**: - Cantonese (preferred) -...

Support and manage buyer/seller enquiries and escalations in a proper manner. We need an individual who is strong in decision making and has soft skills and competencies to manage our customers. **JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistanceProfessionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You will be...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

**Responsibilities;** - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Responsibilities;** - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

Position : Mandarin Speaker Customer Service (美容客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) Salary Package : Basic Salary + Commission **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for orders,...

Role : Customer Service Professional (Indonesian Speaker) Job Scope To answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services & to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid plan. Malaysian, can speak Native Indo Salary Packages *Salary Basic RM2500 + RM500...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

**DUTIES AND RESPONSIBILITIES**: **Normal Working Hour Job: 9.00AM - 6.00PM** **Working Days: Monday - Saturday** **Off Days: 2 days (Sunday Fix Off Day & 1 day rotational Off Day)** **PERMANENT ROLE !!!** - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships...

**Normal Working Hour Job: 9.00AM - 6.00PM** **Working Days: Monday - Saturday** **Off Days: 2 days (Sunday Fix Off Day & 1 day rotational Off Day)** **PERMANENT ROLE !!!** **DUTIES AND RESPONSIBILITIES**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable...

**Role and Responsibilities**: - One-stop solution to the needs of corporate customers (including product APP use and console use) - Providing corporate customers with a full set of consulting and after-sales service. - Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality...

**POSITION - Customer Service Agent - Telco** **LANGUAGE - Mandarin Speaker** **JOB TYPE - Permanent Position** **TIME WORKING - 24/7 Rotational Shift, 5 days’ work, and 2days off** **SALARY - RM 4,000 With Experience** ***: **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer service-based chat support to the client’s customers. -...

The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing continuous...