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Mandarin-speaking Customer Service Representatives
2 months ago
We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors.
**Responsibilities**:
- Resolve inquiries promptly and efficiently, ensuring customer satisfaction
- Build strong relationships with distributors, fostering trust and loyalty
- Identify and escalate complex issues to the appropriate channels
- Collect and analyze customer feedback to improve service delivery
- Maintain a thorough understanding of company policies, products, and services
**Qualifications**:
- Native or fluent Mandarin speaker with exceptional communication skills
- Proven track record in providing exceptional customer service
- Strong problem-solving abilities and a proactive approach to resolution
- High attention to detail and accuracy
- Ability to work independently and as part of a team
- Knowledge of the direct sales industry a plus
**Salary**: RM2,119.97 - RM3,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (required)
- English (required)
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Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors.Responsibilities: Resolve inquiries promptly and efficiently, ensuring customer...
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