![REGENERATION RESOURCES](https://media.trabajo.org/img/noimg.jpg)
Telco Customer Service Representative(Mandarin
2 weeks ago
Are you passionate about customer service and fluent in Mandarin? Look no further--we have an incredible opportunity for you at as a Telco Customer Service Representative and be a part of something big
Key Responsibilities:
1. Provide exceptional customer service to Mandarin-speaking clients through various communication channels.
2. Resolve customer inquiries, complaints, and technical issues promptly and efficiently.
3. Collaborate with other team members to ensure seamless customer support.
4. Demonstrate a deep understanding of our telco products and services to assist customers effectively.
5. Identify opportunities to upsell or cross-sell products to enhance customer experience and drive revenue.
Qualifications:
1. Fluent in Mandarin and proficient in English.
2. Excellent communication and interpersonal skills.
3. Customer-centric mindset with a passion for helping others.
4. Ability to work in a fast-paced environment and adapt to changing priorities.
5. Prior customer service experience is a plus, but not required.
**Salary**: RM2,500.00 - RM4,300.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- Mandarin (required)
- English (required)
-
Telco Customer Service
1 week ago
Brickfields, Malaysia Ant Force Sdn Bhd Full timeRequirement: - Telco related experience is preferrable - Must be able to read speak and write in Mandarin Job details: Office location - KL Sentral Working hour - 24/7 rotational shift, Mon-Sun (5 Working day) Job description: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...
-
Telco Customer Service Representative
6 days ago
Brickfields, Malaysia REGENERATION RESOURCES Full time**We are looking for a passionate and articulate Mandarin speaker to join our growing customer service team!** In this role, you will be the first point of contact for our valued customers, providing exceptional service and resolving their inquiries regarding our telecommunication products and services. **Responsibilities**: - Troubleshoot and resolve a...
-
Customer Service
2 weeks ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full time**Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the unique needs of our customers and provide...
-
Customer Service Executive
4 weeks ago
Brickfields, Malaysia TalReso Consultancy & Advisory Sdn. Bhd. Full time**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...
-
Customer Service Executive
2 weeks ago
Brickfields, Malaysia TalReso Consultancy & Advisory Sdn. Bhd. Full time**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...
-
Customer Service
1 week ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full timeProviding exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored...
-
Mandarin-speaking Customer Service Representatives
2 months ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeAre you passionate about helping others and promoting high-quality products that can make a positive impact on people's lives? We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative specializing in distributing Amway products. This role offers you the opportunity to be a part of a company dedicated to...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors.Responsibilities: Resolve inquiries promptly and efficiently, ensuring customer...
-
Customer Service
2 weeks ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full time**Working Hour**: 7am-8pm rotational shift (9 hour per shift) **Working Day**: 5 days work and 2 days off per week Monday-Saturday **Working Location**: Work location will be NU Tower 2 KL Sentral **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...
-
Customer Success Specialist
2 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full timeYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...
-
Customer Success Specialist
2 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full timeYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an experienced Mandarin-speaking Customer Service Representative to join our diverse and dynamic team. As a valued member of our team, you will provide exceptional customer support and create a positive experience for our clients. **Responsibilities**: - Handle incoming customer inquiries and provide prompt and courteous responses -...
-
Customer Service Associate
3 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
4 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
4 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
2 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
3 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
2 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...