Mandarin Customer Service Executive

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**ROLE**:Customer Service Executive Mandarin (+ Basic English) **LOCATION**: - KL Sentral **JOB SCOPE**: 职位类型：全职, 其他 薪资： RM3,000.00至RM4,000.00（每月 ） 工作语言: - 中文 (必填) - 流利英文 (必填)

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...

Job description We're Hiring Customer Service Executive (Mandarin or Cantonese) Basic Salary: RM3300 - RM4000 Work Type: Permanent Role Working days: 5 days a week, 2 days off (rotational basis) Working hours: 8 hours (rotational shift basis) **Job Description**: Answer inbound calls / chats from customers. Assist customers by providing the right...

_**JOB SCOPE**_ - Solving customer issue for Facebook or Instagram from the customers - **Requirement **_ SPM and above - Experience in Customer Service - Excellent English & Mandarin communication (verbal & written) skills. Salary package basic : RM4100 kpi allowance nightshift allowance **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM4,100.00...

Location: KL Sentral **Salary**: RM 4000 Operation hours: 24*7 rotational shift **Job Description**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer...

**Requirements**: **Job Requirements**: - SPM with working experience. Diploma or Degree in any field. - Fresh Graduates are encourage to apply. - Good verbal and written communication skills. - Able to adapt in a fast-paced and stressful environment. - Motivated, energetic and driven work ethic. - Technical experience in Home Devices and/or Consumer...

Are you passionate about customer service and fluent in Mandarin? Look no further--we have an incredible opportunity for you at as a Telco Customer Service Representative and be a part of something big! Key Responsibilities: 1. Provide exceptional customer service to Mandarin-speaking clients through various communication channels. 2. Resolve customer...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **Mandarin** and **English.**: - **SPM leavers and fresh graduates** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good problem-solving skills and ability to perform in a...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

**DUTIES AND RESPONSIBILITIES**: **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and...

**Responsibilities**: - Manage the operation of customer service on company platform, develop and execute operational strategies to enhance customer engagement and satisfaction. - Utilize user interactions and feedback data to identify customer needs and target audiences for personalized support. - Responsible for daily maintenance and problem-solving on...

**Main duties/Responsibilities**: - Responds to inquiries from policy holders, providers and/or others for information and assistance. - Performs research to respond to inquiries and interprets policy provisions to determine most effective response. - Mails or routes claims forms and supporting documentation to various units for final processing. -...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

**REQUIREMENTS**: 1. Excellent interpersonal, communication and influencing skills with the ability to communicate effectively with both internal and external customers both verbally and in writing. 2. Identifies and acts on opportunities to continually improve the customer experience. 3. Highly organised, logical and methodical approach to work with an...

**_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: To provide premium customer support to the client’s customers. This support is provided by either phone or Chat Support which includes direct contact with the client, its customers and their support partners. **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer...