Tech Support Customer Service(Mandarin Speaker)

Job Summary:We are seeking a highly talented and motivated Tech Support Customer Service Representative fluent in Mandarin to join our dynamic team. As a Tech Support Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers seeking technical assistance. You will provide excellent customer service and resolve...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Position: Mandarin Customer Service Chat Support** **Location: KL Sentral (near LRT)** **Working Hours**: - Monday-Sunday (5 working days + 2 days off) - Rotational Shifts (weekend & public holiday) - 24/7 working shift ( 8 hours + 1 hour break) **Requirement**: 1.Fresh Graduate-Diploma/Degree 2.SPM-1 year customer service experience 3.Fluent in...

Position : Mandarin Speaker Customer Service (美容客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) Salary Package : Basic Salary + Commission **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for orders,...

Position : Mandarin Speaker Customer Service (美容客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) Salary Package : Basic Salary + Commission **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for orders,...

Position : Mandarin Speaker Customer Service (美容客服)Location : KL Sentral (Nearby LRT/MRT/Monorail)Salary Package : Basic Salary + CommissionJob Scope: Provide effective solution for customer issue. Follow up and respond back to user on timely manner. Inform customers of sales promotions and services, and processes payments for orders, or...

Position: Mandarin Customer Service Chat SupportLocation: KL Sentral (near LRT)Working Hours: Monday-Sunday (5 working days + 2 days off) Rotational Shifts (weekend & public holiday) 24/7 working shift ( 8 hours + 1 hour break)Requirement:Fresh Graduate-Diploma/DegreeSPM-1 year customer service experienceFluent in speaking, writing and listening in Mandarin...

**Customer Service Advisor IT Project - Mandarin Speaker (Permanent Position) Local Malaysian** **Location - KL Sentral** **Operation Hours - Between 9am - 6pm (No shift after 6pm) Normal Working Hours** **Working Days: Monday - Saturday Off Days: 2 days (Sunday Fix Off Day & 1 day rotational Off Day)** **Basic Salary: Up to RM 4K** **Target Start Date:...

**Position Title**:Customer Service Advisor **Onboarding Date Required**: 29th April 2024 **Language Requirement**:Mandarin (Native) + English (B2) + Malay (Average if possible) **Location**:KL Sentral **Working hrs**:7.00am - 9.00pm shift (5 working days per week including weekend) **Job scope**: - Provide technical support and advise verbally in...

Shift TimingPERMANENT NIGHT SHIFTWork Hour 8pm to 8am, Monday to SundayWorking Roster5 days per week, each shift is 9 x hour durationsRole & Responsibilties: Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge...

DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

Requirement Local Malaysian, Mandarin Speaker for Gaming Project KL Location. Location: KL Sentral Hours of Operation: Flexibility to work in shifts, including weekends and holidays, if required LOCAL MANDARIN Customer service 2 years in CS experience Is a must Education: SPM above Need to play game: HONKAI IMPACT 3/HONKAI STAR RAIL. Request to check...

Shift Timing **PERMANENT NIGHT SHIFT** Work Hour 8pm to 8am, Monday to Sunday Working Roster 5 days per week, each shift is 9 x hour durations Role & Responsibilties: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**OPEN FOR FRESH GRADUATE WITHOUT EXPERIENCE (Training provided)** **Responsibilities**: - Handling inbound chat support in a timely manner. - Perform the required call verification process prior updating customers' information or providing account information. - Identify and handle customers' enquiries completely and accurately with confidence. **Job...

**Customer service for Telecom** **Immediate Joiner** - Fresh Grads/ Diploma can - work on a rotational shift - Degree/Diploma - Fresh graduate - SPM- 1 year CS experience - Languges - Mandarin - Mandarin speaker with Diploma / Degree in Science related Pay: RM4,500.00 - RM5,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance...

**Customer service for Telecom** **Immediate Joiner** - Fresh Grads/ Diploma can - work on a rotational shift - Degree/Diploma - Fresh graduate - SPM- 1 year CS experience - Languges - Mandarin - Mandarin speaker with Diploma / Degree in Science related Pay: RM4,500.00 - RM5,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance...

**Customer Service(Social Media Chat Support)** - Degree/Diploma - Fresh graduate, SPM- 1 year CS experience(Non BPO also acceptable). 24*7 Rotational Shift Market - Hongkong and Taiwan, KL Sentral DOJ- 1st July - Fresh Grads/ Diploma can - work on a rotational shift - Degree/Diploma - Fresh graduate - SPM- 1 year CS experience - Languges - Mandarin **Job...