Customer Service Associate

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,500 - RM3,500 (Base on experience) - Working Hours: 8 working hours (Based on supervisor schedule) - Working Days: 5 working days (Based on supervisor schedule) - Location: Plaza Sentral, Kuala Lumpur - Benefits : EPF, SOCSO, EIS, OT **Job Description**: - Handle...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...

**Job Position**: Client service associate **Job type**: Permanent, Full time **Working hours**: - Rotational shifts - 5 days per week, 8 hours & 2 days off **Location**: KL Sentral **Basic Salary**:RM 3,500 - RM 4,000/ - **Allowances**: - _Fixed allowance RM 500, _ - _Nights shifts allowances, _ **Job description**: - Understand customer enquiries...

: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs. DUTIES AND RESPONSIBILITIES: - Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. - Ensure case data and case...

**Does customer satisfaction inspire you?** Be the face of Allianz - possess strong focus on customer experience; as a Customer Service Associate(health), you are responsible to deliver the Allianz Experience at every interaction. You will live up to Allianz Values in service delivery to customers, agents and colleagues. You are very passionate about...

_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

Perform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes. - Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction. - Maintain a high level of professionalism and effective customer service. - Ensure all SLAs...

_**Location**:_based in KL Sentral_ - **Operation hour**:_8am - 8pm (rotational shift)_ **Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the...

**Working Hour**: 7am-8pm rotational shift (9 hour per shift) **Working Day**: 5 days work and 2 days off per week Monday-Saturday **Working Location**: Work location will be NU Tower 2 KL Sentral **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...

**Position Summary**: **Job Function**: - Addressing and resolving inbound customer support inquiries - Working with internal cross-functional partners to resolve customer inquiries - Achieve & maintain target performance and on-time metrics - Ensure each inquiry is “resolved” form the customer’s perspective - Understand common customer pain-points...

Preferred with Gaming experience in Customer service Rotational shift Pay: RM4,000.00 - RM5,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus - Retention bonus

**Salary**: Up to RM4,000.00 per month **Benefits**: - Opportunities for promotion Schedule: - Day shift - Rotational shift **Education**: - Diploma/Advanced Diploma (preferred) **Experience**: - customer service in BPO: 1 year (required) **Language**: - Mandarin? Compulsory (required) - Chinese (required) Ability to Commute: - KL Sentral...

**Functions**: - Troubleshooting on bug - Handle all in-game chat - Identify technical issue **Requirements**: - Minimum 1 year customer service experience - Gaming Level in Genshin Impact / Honkai Star Rail - Request to have User ID to check the level **Walk-In Interview**: **Contact and Send Your Resume to：** Contact Number: +60123788167...

Responsible for delivering exceptional customer service and ensuring outstanding experience for our customers across all touchpoints. - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. - Able to handle these interactions with empathy, patience, and...

_**Working hour: 9am - 6pm (Rotational week off)**_ - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...