L1 Service Associate

**Role**: - L1 Application Support** **Qualification**: - Bachelor’s Degree any field **Description**: **Language**: - Ability to communicate technical concepts clearly and effectively in English and Mandarin. **Job Type**: Contract Contract length: 12 months **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to...

Job Title**:L1 Application Support** Requirement: - Language: English & Mandarin - Education: Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - *Contractual Role for 12 Months (Renewable; Contract will be renew every year)_ **Job Type**: Contract Contract length: 12...

Job Title**:L1 Application Support** Requirement: - Language: English & Mandarin - Education: Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - *Contractual Role for 12 Months (Renewable; Contract will be renew every year)_ **Job Type**: Contract Contract length: 12...

: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs.DUTIES AND RESPONSIBILITIES: Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. Ensure case data and case comments are...

Job Title:L1 Application SupportRequirement: Language: English & Mandarin Education: Bachelor's Degree any field Ability to communicate technical concepts clearly and effectively in English and Mandarin.- *Contractual Role for 12 Months (Renewable; Contract will be renew every year)_Job Type: ContractContract length: 12 monthsBenefits: Health...

Responsible for resolving staff and customer technological questions that need technical support. Excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical and nontechnical audiences Handle L1 Incidents, Service requests and triaging incidents Extract adhoc reports based on Customer request.Pay: Up to...

Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate technical concepts to both technical and non-technical audiences - Handle L1 Incidents, Service requests and triaging incidents - Extract ad-hoc reports based on Customer...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Job Position**: Client service associate **Job type**: Permanent, Full time **Working hours**: - Rotational shifts - 5 days per week, 8 hours & 2 days off **Location**: KL Sentral **Basic Salary**:RM 3,500 - RM 4,000/ - **Allowances**: - _Fixed allowance RM 500, _ - _Nights shifts allowances, _ **Job description**: - Understand customer enquiries...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

An Multi-National Company in Sports Retail Industry is looking for **Customer Service Associate **at NU Sentral, Kuala Lumpur. **Highlights**: - Career Progression/Career Development will be provided - Attractive Salary Package: Basic Salary + Attractive Benefits About the **role**: - Take care of the stocks, inventory, mannequins and any items within...

Perform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes. - Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction. - Maintain a high level of professionalism and effective customer service. - Ensure all SLAs...

Perform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes. - Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction. - Maintain a high level of professionalism and effective customer service. - Ensure all SLAs...

Must be a Malaysian SPM, Diploma, and/or Degree Min 12 years of working Customer service working experience Able work on a shifting schedule. Able to start ASAP upon being shortlistedJob Type: PermanentSalary: RM3, RM4,500.00 per monthSchedule: Rotational shiftExperience:Customer Service: 1 year (required)Language: English (required)Expected Start Date:...

Primary Job Functions: Respond promptly to all incoming communication channels. Address customer needs efficiently, offering solutions or alternatives. Foster strong customer relationships through dedicated service. Ensure confidentiality and privacy of customer information. Achieve both personal and team targets effectively. Manage diverse inquiries within...

Must be a Malaysian - SPM, Diploma, and/or Degree - Min 1-2 years of working Customer service working experience - Able work on a shifting schedule. - Able to start ASAP upon being shortlisted **Job Type**: Permanent **Salary**: RM3,800.00 - RM4,500.00 per month Schedule: - Rotational shift **Experience**: - Customer Service: 1 year...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Responsibilities**: - Assist external users of the...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...