L1 Service Associate

**Role**: - L1 Application Support** **Qualification**: - Bachelor’s Degree any field **Description**: **Language**: - Ability to communicate technical concepts clearly and effectively in English and Mandarin. **Job Type**: Contract Contract length: 12 months **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to...

Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. - Improves client references by writing and maintaining documentation. - Participates in development of client training programs by identifying learning issues and recommending instructional language. - Accommodates client disabilities by...

Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate technical concepts to both technical and non-technical audiences - Handle L1 Incidents, Service requests and triaging incidents - Extract ad-hoc reports based on Customer...

**Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,500 - RM3,500 (Base on experience) - Working Hours: 8 working hours (Based on supervisor schedule) - Working Days: 5 working days (Based on supervisor schedule) - Location: Plaza Sentral, Kuala Lumpur - Benefits : EPF, SOCSO, EIS, OT **Job Description**: - Handle...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Job Position**: Client service associate **Job type**: Permanent, Full time **Working hours**: - Rotational shifts - 5 days per week, 8 hours & 2 days off **Location**: KL Sentral **Basic Salary**:RM 3,500 - RM 4,000/ - **Allowances**: - _Fixed allowance RM 500, _ - _Nights shifts allowances, _ **Job description**: - Understand customer enquiries...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**DUTIES AND RESPONSIBILITIES**: - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service...

Perform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes. - Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction. - Maintain a high level of professionalism and effective customer service. - Ensure all SLAs...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **Mandarin** and **English.** - **SPM leavers and fresh graduates** are encouraged to apply. - Able to work on **rotational shifts.** - Prior working experience in the **call service industry** will be an added advantage. - Good problem-solving skills and ability to perform in a...

**Does customer satisfaction inspire you?** Be the face of Allianz - possess strong focus on customer experience; as a Customer Service Associate(health), you are responsible to deliver the Allianz Experience at every interaction. You will live up to Allianz Values in service delivery to customers, agents and colleagues. You are very passionate about...

**Location: NU Sentral** **Description** We are a large lifestyle accessories chain, comprising of more than 10 outlets island wide. We are seeking retail sales associates who... - Are flexible to work on shifts. - Enjoy customer service and sales. - Have a positive attitude. - Can work conscientiously and responsibly. **Responsibilities**: - Perform...

List-ID: 96051999Today 16:22 - Job Description - 1. Provide outstanding services and ensure customer satisfaction. - 2. Address customer concerns and complaints promptly and professionally. - 3. Respond to customer needs and requests in a timely manner. - 4. Answer phone switchboards and transfer calls and take messages - 5. Post charges to customers and...

List-ID: 96051999Today 16:22 **Job Description**: 1. Provide outstanding services and ensure customer satisfaction. 2. Address customer concerns and complaints promptly and professionally. 3. Respond to customer needs and requests in a timely manner. 4. Answer phone switchboards and transfer calls and take messages 5. Post charges to customers and handle...

Working Location: NU SENTRAL **BASIC 3,000, commission separate 500-1,500** We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and...

Working Location: NU SENTRAL **BASIC 3,000, commission separate 500-1,500** We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and...

**Job Descriptions** - Proactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaints - Responsible for monetary transactions and company stocks (e.g. Phone, SIM Card, Accessories, Cash, etc.) - To assume any other assignments from the Management. **Job Requirements** - Excellent...