Client Service Associate Mandarin Speaker

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **Mandarin** and **English.** - **SPM leavers and fresh graduates** are encouraged to apply. - Able to work on **rotational shifts.** - Prior working experience in the **call service industry** will be an added advantage. - Good problem-solving skills and ability to perform in a...

Position : Mandarin Speaker Customer Service (美容客服) Location : KL Sentral (Nearby LRT/MRT/Monorail) Salary Package : Basic Salary + Commission **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for orders,...

Perform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes. - Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction. - Maintain a high level of professionalism and effective customer service. - Ensure all SLAs...

**Requirements**: - SPM/ STPM, Diploma/ Advanced Diploma holder or equivalent certificate holder with experiences. - ** Degree Fresh are encouraged to apply.**: - ** Strong communication skills of written and spoken English and Mandarin language is required.**: - Cantonese speaker is an added advantage. - Willing to work on **shift rotational shift...

Shift Timing **PERMANENT NIGHT SHIFT** Work Hour 8pm to 8am, Monday to Sunday Working Roster 5 days per week, each shift is 9 x hour durations Role & Responsibilties: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s...

**Company Description** Our company is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect...

**_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: To provide premium customer support to the client’s customers. This support is provided by either phone or Chat Support which includes direct contact with the client, its customers and their support partners. **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management...

**Immediate joiner preferred** **Fresh graduate are welcome** **_Working Hours: 24/7 Rotational Shift, 5 days work and 2 days off._** ***: **DUTIES AND RESPONSIBILITIES**: - Provide primarily customer service-based phone support to the client’s customers. - Activate and engage with client/customer whilst providing accurate information of customer’s...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

**_Requirements_** - Mandarin speaking and writing is a must. - Posses a high level of social intelligence in executing the given tasks. - Previous working experience in customer service, or customer service related fields is an added advantage but not essential - Good communication and interpersonal skills. - Multilingual, excellent command in English and...

**Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the unique needs of our customers and provide...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

_**JOB SCOPE**_ - Solving customer issue for Facebook or Instagram from the customers - **Requirement **_ SPM and above - Experience in Customer Service - Excellent English & Mandarin communication (verbal & written) skills. Salary package basic : RM4100 kpi allowance nightshift allowance **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM4,100.00...

Job requirements: - DEGREE FRESH GRAD ARE WELCOME TO APPLY! (MANDARIN ONLY) - Willing to work in a 24 hrs x 7 days shift work (including weekends and public holidays) - Passionate in helping to resolve customer issues / queries and complaint handling Working location: - kl sentral Job description: - To handle all customer inquiries based on Standard...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...

**仕事内容**: Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. -...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

**Job Descriptions**: - Deliver excellent customer service and manage the needs of our customers (guests and part. - Understand customer enquiries and respond via applicable channels**:Mandarin (Local) Live Chat Support.**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer...

**Position : Inbound Telesales Customer Service (美容客服) - Urgent Hiring** **Salary Package : Basic Salary + Commission** **Can work from home/office** **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for...