Customer Service Specialist

2 weeks ago


Brickfields, Malaysia Mango Global Technologies Full time

**仕事内容**:
Primary Job Functions:

- Respond promptly to all incoming communication channels.
- Address customer needs efficiently, offering solutions or alternatives.
- Foster strong customer relationships through dedicated service.
- Ensure confidentiality and privacy of customer information.
- Achieve both personal and team targets effectively.
- Manage diverse inquiries within specified timeframes.
- Resolve complaints and escalate issues when necessary.
- Provide accurate information and exceptional service consistently.
- Document interactions meticulously and report trends to management.
- Perform additional duties as assigned.

Job Requirement:

- Fresh graduates are welcomed
- **REQUIRE TO SPEAK IN MANDARIN OR CANTONESE**:

- Excellent communication and problem-solving skills.
- Strong commitment to customer satisfaction and attention to detail.
- Ability to meet targets and work efficiently in a team.

**その他**:
**Job Types**: Full-time, Commission, New-Grad

Pay: RM4,000.00 - RM5,000.00 per month

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)



  • Brickfields, Malaysia Customer Connect Malaysia Full time

    Customer Success Specialist - Fresh Grads Encouraged to ApplyYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    Customer Success Specialist - Fresh Grads Encouraged to ApplyYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **Customer Success Specialist - Fresh Grads Encouraged to Apply** You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpointYour Roles include: Attending to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. Your Roles include:_ Attending to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint.Your Roles include: Attending to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. Your Roles include: - Attending to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. - Your Roles include:_ - Attending...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    **CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...


  • Brickfields, Malaysia Aisling Search & Selection Full time

    Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...


  • Brickfields, Malaysia Mango Global Technologies Full time

    仕事内容:Primary Job Functions: Respond promptly to all incoming communication channels. Address customer needs efficiently, offering solutions or alternatives. Foster strong customer relationships through dedicated service. Ensure confidentiality and privacy of customer information. Achieve both personal and team targets effectively. Manage diverse...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    CUSTOMER SERVICE ASSOCIATERoles: Attend to incoming calls promptly, courteously in a competent and professional manner Maintains customer records by updating account information Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...