Client Service Associate

4 days ago


Brickfields, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

Perform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes.
- Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction.
- Maintain a high level of professionalism and effective customer service.
- Ensure all SLAs are met accordingly.
- Excellent communication and writing skills in **Mandarin** and **English.**

**Job Type**: Permanent

Pay: Up to RM4,500.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Language**:

- Mandarin (preferred)



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