![Mango Global Technologies](https://media.trabajo.org/img/noimg.jpg)
Client Service Associate
3 weeks ago
Primary Job Functions:
- Respond promptly to all incoming communication channels.
- Address customer needs efficiently, offering solutions or alternatives.
- Foster strong customer relationships through dedicated service.
- Ensure confidentiality and privacy of customer information.
- Achieve both personal and team targets effectively.
- Manage diverse inquiries within specified timeframes.
- Resolve complaints and escalate issues when necessary.
Job Requirement:
- Fresh graduates are welcomed
- **REQUIRE JLPT Certification of N1 or N2 level.**:
- Excellent communication and problem-solving skills.
- Strong commitment to customer satisfaction and attention to detail.
- Ability to meet targets and work efficiently in a team.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM7,900.00 - RM8,100.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- KL Sentral: Reliably commute or planning to relocate before starting work (preferred)
Expected Start Date: 06/05/2024
-
Client Service Associate Mandarin Speaker
3 weeks ago
Brickfields, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job Position**: Client service associate **Job type**: Permanent, Full time **Working hours**: - Rotational shifts - 5 days per week, 8 hours & 2 days off **Location**: KL Sentral **Basic Salary**:RM 3,500 - RM 4,000/ - **Allowances**: - _Fixed allowance RM 500, _ - _Nights shifts allowances, _ **Job description**: - Understand customer enquiries...
-
Client Service Associate
6 days ago
Brickfields, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full timePerform all procedures accurately, including following the SOP of call flows, work processes, data entry requirements, and complaint management processes. - Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction. - Maintain a high level of professionalism and effective customer service. - Ensure all SLAs...
-
Client Service Associate
2 weeks ago
Brickfields, Malaysia Mango Global Technologies Full timePrimary Job Functions: Respond promptly to all incoming communication channels. Address customer needs efficiently, offering solutions or alternatives. Foster strong customer relationships through dedicated service. Ensure confidentiality and privacy of customer information. Achieve both personal and team targets effectively. Manage diverse inquiries within...
-
Audit Associate
2 weeks ago
Brickfields, Malaysia Business trends corporate consultants Full timeWe are looking for an experienced audit associate to assist our accounting team with the drafting and filing of financial audits. In this role, you will be required to plan and direct financial audits, prepare budgets, draft financial statements, and create internal auditing systems and procedures. To ensure success as an audit associate, you should display...
-
Client Service Associate
4 weeks ago
Brickfields, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**JOB REQUIREMENTS**: - Excellent communication and writing skills in **Mandarin** and **English.** - **SPM leavers and fresh graduates** are encouraged to apply. - Able to work on **rotational shifts.** - Prior working experience in the **call service industry** will be an added advantage. - Good problem-solving skills and ability to perform in a...
-
L1 Service Associate
2 weeks ago
Brickfields, Malaysia SRG Asia Pacific Sdn. Bhd. Full time: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs.DUTIES AND RESPONSIBILITIES: Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. Ensure case data and case comments are...
-
Customer Service Associate
4 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service
1 week ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full timeThe Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Responsibilities**: - Assist external users of the...
-
Customer Service Associate
4 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
3 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
Customer Service Associate
3 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full time**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...
-
L1 Service Associate
2 weeks ago
Brickfields, Malaysia SRG Asia Pacific Sdn. Bhd. Full time: This position has primary responsibility for triaging and servicing assigned cases in accordance to Procurri & Customer SLAs. DUTIES AND RESPONSIBILITIES: - Accept open cases that are assigned by Queue Manager.Manage assigned open cases providing customer resolution within the SLA, i.e. providing responses, and updates. - Ensure case data and case...
-
Sports Retail Associate
3 days ago
Brickfields, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full timeAn Multi-National Company in Sports Retail Industry is looking for **Customer Service Associate **at NU Sentral, Kuala Lumpur. **Highlights**: - Career Progression/Career Development will be provided - Attractive Salary Package: Basic Salary + Attractive Benefits About the **role**: - Take care of the stocks, inventory, mannequins and any items within...
-
Customer Service
2 weeks ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full timeThe Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.Responsibilities: Assist external users of the client's...
-
Customer Service Associate
2 weeks ago
Brickfields, Malaysia APPSHILL CONSULTING SDN BHD Full timeMust be a Malaysian SPM, Diploma, and/or Degree Min 12 years of working Customer service working experience Able work on a shifting schedule. Able to start ASAP upon being shortlistedJob Type: PermanentSalary: RM3, RM4,500.00 per monthSchedule: Rotational shiftExperience:Customer Service: 1 year (required)Language: English (required)Expected Start Date:...
-
Customer Service
2 weeks ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full time_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...
-
Customer Service Associate
2 weeks ago
Brickfields, Malaysia APPSHILL CONSULTING SDN BHD Full timeMust be a Malaysian - SPM, Diploma, and/or Degree - Min 1-2 years of working Customer service working experience - Able work on a shifting schedule. - Able to start ASAP upon being shortlisted **Job Type**: Permanent **Salary**: RM3,800.00 - RM4,500.00 per month Schedule: - Rotational shift **Experience**: - Customer Service: 1 year...
-
Customer Experience Associate
2 weeks ago
Brickfields, Malaysia Customer Connect Malaysia Full timeCUSTOMER SERVICE ASSOCIATERoles: Attend to incoming calls promptly, courteously in a competent and professional manner Maintains customer records by updating account information Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...
-
Customer Service
2 weeks ago
Brickfields, Malaysia AsiaPacTalents Full timeOur company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...
-
Retail Sales Associate/ 5.5 Days Work Week
3 weeks ago
Brickfields, Malaysia Match Resources Sdn Bhd Full time**Location: NU Sentral** **Description** We are a large lifestyle accessories chain, comprising of more than 10 outlets island wide. We are seeking retail sales associates who... - Are flexible to work on shifts. - Enjoy customer service and sales. - Have a positive attitude. - Can work conscientiously and responsibly. **Responsibilities**: - Perform...