Officer, Customer Services

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

CUSTOMER SERVICE OFFICER, KUALA LUMPUR The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, Taiwan as well as Export Customers for the following Divisions - Luxury and Consumer Beauty, through accurate...

CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...

Answered nearly 60 calls daily from customers inquiring about product installation issues, or general product information. Resolved an average of 50 -100 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume) Accept & manage request by customer to setup internet and cable in customers’ homes and...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Mandate**: 1. Must be ok to work on 24*7 shifts. 2. Must be ok to work from Office. 3. Must have appropriate bachelor degree. 4. Must have experience in Customer service or BPO background.

**Job Title**: Duty Officer FOCA **Reports To**: Duty Manager FOCA **Department**: GH - Passenger Services **Role Purpose**: Handling FOCA daily operation at check in counter and departure gate as per SLA **Key Accountability**: Provide highest customer service standards to FOCA Compliance to customer airlines's safety,security & regulatory...

Job Descriptions - To attend to customers' complaints /feedback and to ensure the complaints are resolved professionally in compliance with company service standard - Provide customer with accurate and precise product & service information. - To assist Supervisors as necessary to check all bus trip daily. - Record and update all the necessary information as...

**The Opportunity** Our partner, an Australian underwriting company with over 30 years of experience in specialized protection for residential investment properties, is looking for a **Customer Service Officer **to join the team in Kuala Lumpur! As the Customer Service Officer, you will be working collaboratively with and reporting to the Underwriting Team...

**Full Job Description** **WE ARE EXPANDING!** We are currently looking for additional**:Customer Service Officer** Work Status: Full-time (RM 2500-3500/month) and Part Time (RM 12-16/hr) Work Locations: Kuala Lumpur **DUTIES & RESPONSIBILITIES**: - Provide professional customer support. - Maintaining a positive, empathetic, and professional attitude...

**Responsibilities**: **Responsibilities** - Customer service and relations is the primary contact for shoppers as soon as they step into the mall - Handles all customers enquiries/complaints and passing them on to the appropriate department. - Knowledgeable of mall’s services, facilities, stores / locations, promotional activities. - Taking information...

**WE ARE EXPANDING!** **WE ARE ON THE HUNT FOR CUSTOMER SERVICE OFFICER** **INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

Hiring open for Customer Service Officer, taking care our operation side.RM2000 basic per month and off 2 days in a week. Qualification only SPM. Job Types : Full-time / Permanent Salary : From RM2,000.00 per month **Job Types**: Full-time, Permanent **Salary**: From RM2,000.00 per month **Benefits**: - Health insurance - Maternity leave -...

Position **:Admin cum Customer Service** Salary : RM 2,400 +Commission Location : 27, Jalan Ambong 2, Taman Kepong, 52100 Kepong, KL Working Hour : 5.5 working days Job Responsibilities: - Attending to walk-in customers. - Coordinate maid handover with management team. - Arrange for MDW arrival / departure. - Support day-to-day office operations and...

Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Communicating and coordinating with...