Telemarketing Executive

2 weeks ago


Bangsar, Malaysia ManpowerGroup Full time

Job Details
- Monday - Friday, 10 am 7 pm
- Has commission
- Office located at Bangsar

Job Scope
- Make telemarketing calls to customers selling credit card and personal loan products.
- Telemarketing executives are expected to make 120 calls a day, achieving a cumulative total of four hours talk time. A call that results in a sale may take 15 to 20 minutes to complete.
- Execs need to sell benefits, overcome objections, collect data, and input into the company’s systems.
- Execs need to maintain quality standards in the spoken word, accuracy, privacy, and experience. All calls are recorded and monitored by a quality assurance team.

Key Responsibilities:

- Hit the performance measures, earn commission, support team mates and mission.

**Requirements**:

- Minimum 1 year’s experience in Telemarketing.
- Minimum 1 year experience in working with Banking products.
- Minimum 1 year’s experience selling banking products in a Bank/Bank Outsourced Call Centre.
- The banking experience is really important. It’s a steep learning curve for Execs to learn about credit products and how to sell them.
- Good with MSFT Office, mostly word and excel skills required. We use Google Workspaces.
- Excellent oral communication skills (English and Malay), excellent listening skills, excellent sales skills, excellent objection handling skills, and excellent closing skills. All the basics to sell over the phone.

Pay: RM2,500.00 - RM5,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay



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