Helpdesk Officer

2 weeks ago

Johor Bahru, Malaysia INTER ISLAND CONSULTING PTE. LTD. Full time

Responsibilities:
1. Manage store opening and closing procedures.

2. Handle customer inquiries, feedback, and complaints with professionalism.

3. Process orders and sales accurately using POS system.

4. Maintain store cleanliness and operational needs.
- Requirements:
1. Motivated with a positive attitude and sense of responsibility.

2. Proactive and approachable demeanor.

3. Attention to detail.

4. Basic proficiency in administrative tools (e.g., Excel).

5. No prior experience required; training provided.

**Job Types**: Full-time, Permanent

Pay: Up to RM9,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Retention bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English and Bahasa Melayu (preferred)
- Mandarin (preferred)

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