Bank Customer Service

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

**Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. - To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. - To promptly perform any means of disputes...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards - No Sales and out bond call required - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must be able to work on rotational shifts**_**(NO OVERNIGHT SHIFTS)**_ - Must be willing to work in the office - Possess a **Diploma/Degree **_**(SPM...

**Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Job Responsibility**: - Work closely with Marketing Manager to execute brand marketing activities for the assigned portfolio or businesses to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. - Work closely with agencies to execute cohesive advertising campaigns and tactical promotions within...

**Job Summary**: - Assist customers with order placement using magento CMS platform, product inquiries, and order-related issues. - Provide optimal suggestions to customers to purchase other relevant products that would be beneficial to customers and (or) enjoy maximum benefit of any ongoing campaigns and promotions in TWS website. - Provide guidance on...

**主要职责：** - 提供专业、高效的越南语客户服务，回答用户关于加密货币交易、平台功能以及账户操作等方面的咨询。 - 负责处理用户的问题、投诉和建议，确保问题能够及时、准确地解决。 - 协助解答关于交易流程、数字资产存取、安全性等问题。 -...

Analyzing the business impact analysis (BIA) for all departments. - Evaluating potential threats through risk assessment review (RAR). - Developing effective department recovery procedures / plans. - Identifying critical and time sensitive business functions and recommending departmental recovery procedures / plans. - Drive the coordination of the business...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

**Responsibilities**: - To support Contact Centre Department’s administrative tasks raised by Inbound Team. - Ensure individual KRA and contribute to the Department’s overall KRA. - Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements. - Analyze, review and recommend appropriate solutions to enhance...

Position - Customer Service - Logistic (non-voice) Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...