IT Support Executive

3 weeks ago


Kepong, Malaysia Avelon Healthcare Sdn Bhd Full time

**Duties / Responsibilities**:

- Diagnose, troubleshoot and resolve hardware, software, and other network (LAN, wireless, internet) and system related issues / problems.
- Installing, configuring, testing, monitoring, maintaining, and upgrading the IT infrastructure.
- Suggest, coordinate, and maintain accurate documentation of IT processes and procedures.
- Provide technical networking support for cabling and communication equipment.
- Monitoringnetwork performance, utilization, and health status to ensure network stability.
- Set up workstations, laptops or POS systems and their necessary peripherals or devices.
- Arrange and coordinate the configuration and delivery of new or replacement units of computer hardware and POS terminals to outlets for each roll-out.
- Collaborating with relevant vendors to ensure speedy resolution.
- Provide IT technical recommendations based on task requirements.
- Perform hardware and software inventory management including, IT supplies
- Perform ad-hoc task as instructed from time to time.

**Requirements**:

- Bachelor’s degree in Computer Science or Information Technology or related fields
- Knowledge in IT, electrical & electronic is a plus
- Minimum 1 year of working experience in IT infrastructure and networking related field

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- did you have deep understanding of network troubleshooting ?
- can you diagnosed and resolved network issued ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Electrical: 1 year (preferred)
- IT support: 2 years (required)



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