Patient Outreach Specialist

2 weeks ago

Kuala Lumpur, Malaysia Emapta Full time

**Job Information**:
Job Family

**CSR***

Work Arrangement

**Temporary WFH***

City

**Kuala Lumpur***

State/Province

**Wilayah Persekutuan Kuala Lumpur***

Country

**Malaysia***

**Join the Future of Healthcare: Discover Global Opportunities Today**

Embark on a transformative career journey with our client, where geographical boundaries hold no sway over international impact. Step into the forefront of the telehealth industry without ever leaving your homeland. As a **Bilingual Outreach Specialist**, you'll play a pivotal role in communicating with patients, scheduling appointments, and upholding exceptional customer service standards. Your responsibilities will revolve around utilizing strong phone and people skills, along with impeccable organizational abilities, to effectively manage patient appointments. Join our client's team and thrive in a global arena, where your expertise will drive industries forward, setting unprecedented standards for excellence.

**_
Here’s an overview of your future role:_**
- Employment type: Full-time- Shift: Mon - Fri 09:00 PM - 06:00 AM- Work setup: Temporary Work from Home, Kuala Lumpur

**What do you need to succeed?**
- Proven experience in customer service or a related field.
- Excellent phone skills with the ability to engage and communicate effectively with patients.
- Proficiency in scheduling and managing appointments using tools like Monday or Excel.
- Strong organizational skills and attention to detail in maintaining schedules and patient records.
- Empathy and strong people skills to interact with patients in a compassionate and professional manner.
- Ability to multitask and prioritize tasks in a dynamic healthcare environment.

Plus:

- Familiarity with medical terminology and healthcare procedures (preferred but not mandatory).

**What awaits you in this role?**
- Conduct outbound calls to patients to schedule appointments and follow up on appointments or treatments.
- Manage and maintain appointment schedules using Monday or Excel, ensuring accuracy and timeliness.
- Provide outstanding customer service by addressing patient inquiries, concerns, and providing information about services or procedures.
- Utilize strong people skills to establish rapport and build positive relationships with patients.
- Collaborate with healthcare providers and administrative staff to ensure smooth patient scheduling and coordination.
- Document and update patient information accurately in the system.
- Follow established protocols and guidelines for patient outreach and scheduling.

**Why choose us?**
- Temporary Remote/Work from Home
- Competitive salary package
- 20 days annual leave
- Career growth opportunities
- Diverse and supportive work environment
- Upskilling: Emapta Academy

**Whom you’ll work with**:
Our client, TellyHealth MD, is a full-service remote patient monitoring company committed to patients’ health and well-being. They empower providers through cutting-edge technology and a dedicated Monitoring Team, ensuring high-risk patients receive the attention they deserve. Here, you'll become part of a collaborative team of healthcare experts revolutionizing patient care. Join our client's team and be at the forefront of healthcare innovation

**Who are we?**

At Emapta, we believe in building careers that resonate with passion, purpose, and the vibrant spirit of Malaysia. Our diverse roster of over 700 international clients spans various industries, offering you a dynamic platform to showcase your skills and make a meaningful impact on a global scale. For over a decade, we have helped companies adapt to ever-changing market needs by providing access to a wide range of talent, office solutions, and more. Our mission is to hone your skills and help you reach the top and become part of the top 1% talent in Malaysia.

Emapta is more than just a company; it's a tight-knit community that values the unique blend of professionalism and Malaysian warmth. Ou organization embodies a culture that encourages innovation, collaboration, and continuous learning. Share your passion and enthusiasm across the globe and enjoy the flexibility to thrive in your career while savoring the joys of life outside the office.

Be part of Emapta's story - a story that values diversity, celebrates success, and embraces the colorful culture of Malaysia.

EmaptaExperience

  • Patient Outreach Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Emapta Full time

    **Job Information**: Job Family **CSR*** Work Arrangement **Temporary WFH*** City **Kuala Lumpur*** State/Province **Wilayah Persekutuan Kuala Lumpur*** Country **Malaysia*** **Introduction/Brief Desc of the Client/Account**: **Join the Future of Healthcare: Discover Global Opportunities Today!** Embark on a transformative career journey with our...

  • Patient Outreach Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Emapta Full time

    **Job Information**: Job Family **CSR*** Work Arrangement **Temporary WFH*** City **Kuala Lumpur*** State/Province **Wilayah Persekutuan Kuala Lumpur*** Country **Malaysia*** **Introduction/Brief Desc of the Client/Account**: **Set foot on a career where your passion meets global opportunity!** Join our international client and unleash your...

  • Patient Coordinator

    1 month ago

    Kuala Lumpur, Malaysia Neomindz Sdn Bhd Full time

    Experience is Hospital marketing, International patients & Medical Tourism preferable. - Coordinate with the Business development for patient onboarding activity. - Resolves or appropriately refer to questions, requests, and problems. - Making or Receiving calls from patients and discussing symptoms to guide them if they need to seek medical care - Conveys...

  • Community Outreach Specialist

    3 days ago

    Kuala Krai, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location : Bangunan Persekutuan, 18000 Kuala Krai** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen...

  • Community Outreach Specialist

    3 days ago

    Kuala Pilah, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location : Jalan Melang,, 72000 Kuala Pilah** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) OR ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the...

  • Community Outreach Specialist

    3 days ago

    Kuala Terengganu, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location : Wisma Persekutuan atau Kompleks Paya Bunga Square, Jalan Masjid Abidin** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) OR ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and...

  • Clinic Public Relations Officer

    1 month ago

    Kuala Lumpur, Malaysia DERM MALAYSIA SDN BHD Full time

    **Public Relations Officer for Dermatology Specialist Clinic** - To visit designated general practitioner (GP) clinic in the nearby vicinity/ as advised by the doctor and to enhance our clinic outreach/visibility - To arrange gift packs for the GP clinics to bring during visits - Develop strategies to enhance patient satisfaction and loyalty through...

  • Post Basic Nurses in Neonatal

    1 month ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital** Vacancy Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Post Basic Nurses in Paediatric

    1 month ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital** Vacancy Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • Staff Nurse

    1 month ago

    Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    **Ohana Specialist Hospital Vacancy** Area: 1. Inpatient/ Ward 2. Outpatient/ Specialist Clinic 3. Emergency 4. Operation Theatre 5. Critical Care 6. Midwifery 7. Radio Imaging Duties & Responsibilities: 1. Adheres to all policies and procedures, Nursing Standard and Code of Ethics. 2. Demonstrate knowledge of principles, method, and technique of...

  • E-commerce Marketing Specialist

    1 month ago

    Kuala Lumpur, Malaysia Peformance Industries P. Ltd Full time

    **Company Info** Photojaanic’s purpose is to help empower everyone to become a creator through customized and personalized products. Our customers are mainly families with young children, professionals, educational institutions, and creative businesses. We are a part of New Vision, and have been building and operating digital imaging businesses for over...

  • Nurse

    1 month ago

    Kuala Lumpur, Malaysia QUILL ORTHOPAEDIC SPECIALIST CENTRE Full time

    Provide hands on care to patients by administering medication, managing intravenous lines, observing and monitoring patients’ conditions, maintaining records and communicating with doctor. - Work with healthcare professional to provide best multi-disciplinary care to patients. - Ensure proper documentation of nursing notes. - Taking and passing of patients...

  • Optometrist (Excelview Eye Specialist Centre)

    4 weeks ago

    Kuala Lumpur, Malaysia Focus Point Vision Care Group Full time

    **Company Overview**: ExcelView Eye Specialist Centre is a leading provider of advanced eye care services, specializing in refractive surgery, cataract surgery, and comprehensive eye examinations. Our dedicated team of professionals is committed to delivering exceptional patient care and utilizing cutting-edge technology to achieve optimal vision...

  • Registered Nurse/clinic Assistant

    7 days ago

    Kuala Lumpur, Malaysia Specialist Clinic Full time

    to multitask and perform nursing and clerical/administrative duties. **Requirements**: Female Registered with Malaysia Nursing Board Able to communicate fluently in English and Bahasa Malaysia both verbally and written. Experience in a medical environment will be an added advantage. Pleasant, hardworking with good interpersonal skills Good...

  • Phlebotomist Clinic Assistant

    1 month ago

    Kuala Lumpur, Malaysia Specialist Clinic Full time

    Female Registered Nurse, Medical Assistant welcome to apply. Able to communicate fluently in English and Bahasa Malaysia both verbally and written. Experience in a medical environment will be an added advantage. Pleasant, hardworking with good interpersonal skills Good organizational skills. Ability to commence work immediately is an added...

  • Feasibility Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Novo Nordisk Full time

    **About the department** The Clinical, Medical, Regulatory and Quality (CMRQ) department is one of the key functions that enable the business strategy through the effective execution of functional goals, in the areas of Clinical Research, Medical Affairs, Regulatory, and Quality Assurance. The position of Feasibility Specialist is to be in Kuala Lumpur, the...

  • Customer Success Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...

  • Call Centre Agent

    1 month ago

    Kuala Lumpur, Malaysia UM SPECIALIST CENTRE Full time

    **JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

  • Outreach Specialist

    1 month ago

    Kuala Lumpur, Malaysia Sustainable Growth Experts Full time

    **Job Types**: Full-time, Internship Contract length: 12 months **Salary**: RM3,500.00 per month **Benefits**: - Flexible schedule - Professional development - Work from home

  • Permanent/part Time Dentist Vacancy

    4 weeks ago

    Kuala Lumpur, Malaysia Qualiteeth Dental Group Full time

    Permanent/part time associate needed in Klang Valley. Location: Kepong, Gombak, Subang Bestari Requirement:willing to learn, cheerful, responsible, enthusiastic, caring and love to interact with patient, passionate dentist. Benefit: High end equipment eg CBCT, Intraoral scanner, Diode laser are available. Oppurtunity to learn from specialist eg implant and...