Area Retain Executive

2 weeks ago

Kajang, Malaysia Dindings Poultry Processing Sdn Bhd Full time

To ensure stores activities are operated smoothly and according to the Standard Operating Procedures.
- To train, guide & coach service staff on performance & discipline and plan work shift for store staff.
- Responsible in renewing stores license with local council.
- Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.
- Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.
- Monitor and control the operational expenses and budgets.
- Able to plan sales promotion & marketing initiative.
- Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.
- To ensure all orders issued are delivered on time and ensure the highest delivery ratio.
- To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.
- Any other ad-hoc duties assigned by Management.

**Qualifications**
- Minimum of a Certificate, Diploma of any discipline.
- Knowledge about basic computer skills.
- Required to travel on different stores located at different location.
- Ability to solve customer's complaints and identifying solutions to facilitate employee performance.

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave

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