Customer Solution Advisor

2 weeks ago


Petaling Jaya, Malaysia SKYBOARD MEDIA SDN BHD Full time

As a Customer Solution Advisor, you will be responsible for providing expert advice and guidance to customers regarding our various products and services to meet their advertising needs. You will also be in charge of identifying and evaluating potential clients, developing relationships with business owners, and providing ongoing support and assistance to ensure successful results. Responsibilities: 1. Actively engage with customers to understand their needs, concerns, and objectives. 2. Provide expert advice and guidance on the most appropriate solutions to meet customer needs 3. Source and filter credible leads to match clients' requirements 4. Develop and maintain strong relationships with customers to drive repeat business 5. Identify and qualify new opportunities and pursue them to closure 6. Maintain accurate records of all customer interactions and sales activities 7. Collaborate with the marketing team to ensure successful service deliverance 8. Continuously develop and improve the company’s service pitch and better service deliverance Requirement: 1. Any field of study that is related to the position. 2. Relevant working experience in sales, customer service, or related fields. 3. Experience in the public presentation will be added advantage. 4. Possess excellent attitude, and willingness to learn and develop. 5. Fluent in English.
Out-of-Home advertising specialists that provides customs media solutions to outdoor advertising agencies and direct clients throughout Malaysia.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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