Officer, Icimb

Support Services - Monitor Perso vendor and Courier Service operation deliverables as per SLA requirements - To coordinate the delivery process of card to customers / branches - Engage with Business Unit to ensure Perso vendors / Courier Service TAT is met - Monitor Blank Card & Stationery Stock are sufficient and prepare Blank Card & Stationery Stock at...

Execute plans and strategies set by Head Office. - Develop Hire Purchase sales tactics and plans that are in line with the AFS sales strategy. - Coordinate business activities in achieving AFC’s and the Bank’s objectives in line with the rules and regulations. - Achieve the targets set by management and manage the actual performance against targets for...

**Job Purpose** - Facilitate and advise on the Regional Chargeback matters. Prepare reports and perform reconciliation to ensure the chargeback financials is accurately recorded.**Key Responsibilities** - Facilitate and advise internal Service Provider on the computation of regional chargeback. Revisit and recompute the chargeback on periodic basis -...

Security envelope received from Iron Mountain and sorting instruction for the particular case - Ensure RC01 and docket receive from Iron Mountain is correct and complete and sign the acknowledgement receipt. - Check status of account in the system and ensure its being save and update in server - Ensure cases attended is duly claim in RCS - Proceed with...

To identify all KIV items by CSA Disbursement reflected in RCS System - To perform follow up with the respective parties (Solicitor/Valuer/Developer/Sales) on the KIV items as required by CSA Disbursement - To update master register on daily basis - To update comment in RCS/BCS Comment Tab for all follow up activities - Any other responsibilities/tasks...

To identify and place in mapping/Master listing all cases under respective purview - To extract and massage RCS Crystal Report to identify new cases and to prepare Monthly Report - To update Master Listing to indicate the outstanding cases - To vet valuation report received from valuer against details in LO, SPA, Land Search and other relevant documents...

To perform gift redemptions requests, points adjustment, CIF Merging, prepare Memo approval for Debit Card Redemptions/reports, validate and prepare documentations for Invoices Processing, workbasket clearing, team/management reporting are accurately and efficiently done. To ensure all information's correctly updated into all required systems. To support...

Verify authorization received from branch / lawyer Ensure all customer’s signature provided and verified To check completeness of security documents To ensure status of account paid off / closed Process to complete detail in RCS system and prepare letter of instruction Any other responsibilities / tasks as assigned by the management from time to time.

To perform merchant and retail payment accurately and efficiently. *To prepare invoice payment accurately and within agreed TAT *To perfom and manage GL posting according to the transaction *To ensure all informations correctly updated into all required systems. *To support inquiries *To adhere strictly to standard operating procedures (SOP) and...

**COMPLIANCE AND CUSTOMER SERVICE - Ensure same day delivery processing time for Trade Finance products from submission time by TSCW and TSCC until completion of processing; - Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA; - Signature verification - Conform to ICC publications, Bank’s policies, procedures and guidelines - To...

**COMPLIANCE AND CUSTOMER SERVICE - Ensure same day delivery processing time for Trade Finance products from submission time by TSCW and TSCC until completion of processing; - Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA; - Signature verification - Conform to ICC publications, Bank’s policies, procedures and guidelines - To...

Business Performance and Management - Perform daily/weekly/monthly/ periodic reconciliation and to complete reconciliation activities within prescribed turnaround time. - Perform extraction and conversion of reconciliation data into Excel file. - Investigate and identify reconciliation breaks and reconciliation outstanding items to mitigate operational...

**COMPLIANCE AND CUSTOMER SERVICE** - Ensure same day delivery processing time for Trade Finance products from submission time by TSCW and TSCC until completion of processing; - Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA; - Signature verification - Conform to ICC publications, Bank’s policies, procedures and guidelines - To...

Strategic Planning 1. Working as a team for effective and seamless service deliveries with desired organizational culture. 2. Managing work for quality output to continuously enhance turnaround and customer’s experience; 3. Prioritize transactions to be processed according to critical transactions cut off time 4. Pro-active in evaluating current process...

Jobs To perform task related to vendor corporate services as below. 1. Processing of Returned Mail (unseal, sort and data entry) in Daily basis. 2. Processing of Account Maintenance (tagging to Hold Print) for mail returned in Daily basis (if any). 3. Submit processed volume report (returned mail data entry & account maintenance). 4. Record Management -...

To perform settlement and GL reconciliation activities related to RPP BulkDuitnow service - To handle Accord exceptional case - To assist on enquiry from Dispute and other bank that related to RPP products - To ensure all cutoff times are met, processing is prioritized and process for good value and enhance service quality. - To manage,control and perform...

Business Performance and Management - Perform daily/weekly/monthly/ periodic reconciliation and to complete reconciliation activities within prescribed turnaround time. - Perform extraction and conversion of reconciliation data into Excel file. - Investigate and identify reconciliation breaks and reconciliation outstanding items to mitigate operational...

To perform Manual Verification for customer name, document check and selfie check against account transfer. - To perform Refund for close account - To prepare Daily Reconcilition - Submission Monthly Reconcilition to BU - Demonstrate continuous effort to improve operations and decrease turnaround times, streamline work processes and work cooperatively and...

**Key Responsibilities ** **Technical Specialist** - Use analytical abilities and problem solving to spot potential problems/issues in current process and to provide solution, process improvement or through automation. - Use programming skills, such VBA (Visual Basic for Applications), Python, Pentaho Designer and any other programming language to solve the...

Business Performance and Management - Perform daily/weekly/monthly/ periodic reconciliation and to complete reconciliation activities within prescribed turnaround time. - Perform extraction and conversion of reconciliation data into Excel file. - Investigate and identify reconciliation breaks and reconciliation outstanding items to mitigate operational...