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Telesales Agent- Hindi Speaker
2 months ago
**Key Responsibilities**:
- Contact potential customers to inform them about our products or services using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
**Requirements**:
- Proven experience as a Telesales Representative or similar customer service or sales role
- Proven track record of successfully meeting sales targets
- Excellent communication skills
- Ability to learn about products and services and describe/explain them to prospects
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
**Salary**: RM2,165.12 - RM8,283.40 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Experience**:
- Digital marketing: 1 year (preferred)
**Language**:
- Hindi (preferred)
Willingness to travel:
- 100% (preferred)
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