See more Collapse

Lead Mi Analyst

1 month ago


Kuala Lumpur, Malaysia Deutsche Bank Full time

The Lead MI Analyst is responsible for leading and managing a team of MI Analysts in the development and delivery of management information (MI) solutions for the business. The Lead MI Analyst will be responsible for ensuring that MI solutions are aligned with the business strategy, that they are accurate, timely, and relevant, and that they meet the needs of the business users.

The Lead Management Information (MI) Analyst manages the production of high quality standardized reporting to internal stakeholders, in a timely manner, to address current and future business needs. They will also meet any ad hoc reporting requirements of the business / function they support. The role focuses on data analysis for generating reports on periodic basis, investigate the data provided to the platform for the sources, analysis and profiles the data and aligns with the consuming side to map the information.

The role will have to develop and maintain various ways of Data Capture, Data Visualization to uncover areas for improving key focus and problem areas of the region using available tools in the bank.

In this role, the Lead MI Analyst will analyze business information to identify process improvements for increasing business efficiency and effectiveness.

The objectives includes providing stakeholder support and assistance in issue troubleshooting and resolution, and facilitating the implementation of a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements, Bank’s policy and can verify the completeness and accuracy of all processes Operations develop and maintain effective relationships across internal client and partner groups.

Your role will include:
1) General:

- Develop and deliver MI solutions that are aligned with the business strategy
- Ensure that MI solutions are accurate, timely, and relevant
- Meet the needs of the business users
- Develop and maintain MI processes and procedures
- Train and develop MI Analysts
- Stay up-to-date with the latest MI technologies and trends
- Lead and manage a team of MI Analysts offshore

2) Data/Information Management and Analysis:

- Perform data analysis for generating reports on periodic basis.
- Investigate the data provided to the platform for the sources, analysis and profiles the data and aligns with the consuming side to map the information.
- Set requirements for data quality, data lineage, data privacy and data issue guidelines and standards and support the setting up of data management and data governance processes.
- Bring the data under governance by ensuring quality and accurate reports are shared to various stakeholders using different bank tools.
- Develop and Maintain various ways of Data Capture, Data Visualisation to uncover areas for improving key focus and problem areas of the region using available tools in the bank
- Understanding how to organize, share, store, search for, and analyse data which is critical to this role
- Collaborate with business data owners to understand their data, their data needs and business context.
- Participate as an active scrum team member working alongside our business and operations users, developers, architects and testers wherever required.

3) MIS Function:

- Generate and distribute management reports in accurate and timely manner.
- Develops MIS documentation to allow for smooth operations and easy artefact maintenance.
- Ensure traceability of data and able deep dive and investigate issues to self-solve or collaborate with various stakeholders.
- Provide recommendations to update current MIS to improve reporting efficiency and consistency.
- Provide strong reporting and analytical information support to management team.
- Generate both periodic and ad hoc reports as needed.
- Design and build Tableau Dashboard for various stakeholders to monitor KYC operations performance.
- Provide periodic or ad hoc support to extract information using SQL in a timely manner.

4) Problem Solving:

- Understand key stakeholder challenges and provide appropriate technical (strategic and tactical where appropriate)solutions.
- Analyse business information to identify process improvements for increasing business efficiency and effectiveness.
- Participate in cross-functional meetings to resolve recurring issues on data such as capture, reporting, etc.
- Provide stakeholder support and assistance in issue troubleshooting and resolution.

5)People Management:

- The people management responsibilities of a Lead MI Analyst are essential to the success of the department. The Lead MI Analyst will work with the team to set goals and objectives for the department. This will involve setting clear expectations for the team and ensuring that everyone is aligned on the department's priorities.

The Lead MI Analyst will coach and develop team members to help them reach their full potential. This will involve providing training and mentoring, as well as


We have other current jobs related to this field that you can find below

  • Lead Mi Analyst

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Deutsche Bank Full time

    The Lead MI Analyst is responsible for leading and managing a team of MI Analysts in the development and delivery of management information (MI) solutions for the business. The Lead MI Analyst will be responsible for ensuring that MI solutions are aligned with the business strategy, that they are accurate, timely, and relevant, and that they meet the needs...

  • Mis Executive

    7 days ago


    Kuala Lumpur, Malaysia Capillary Technologies Full time

    Capillary Technologies is looking for MIS executive. Responsibilities and Requirements: - 1. The resource would be responsible for MIS - automation and maintanence of reports, reporting data analytics & business presentations - 2. Data Analytics which includes simulations, dashboard, etc - 3. Deliver on timelines without compromising on the quality/accuracy...

  • Mis Executive

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Capillary Technologies Full time

    Capillary Technologies is looking for MIS executiveResponsibilities and Requirements: 1. The resource would be responsible for MIS automation and maintanence of reports, reporting data analytics & business presentations 2. Data Analytics which includes simulations, dashboard, etc 3. Deliver on timelines without compromising on the quality/accuracy of...


  • Kuala Lumpur, Malaysia OCBC Bank Full time

    **Compliance/ MIS Analyst - Strategy, Policy & Governance** **-** **(**230001LV**)** Strategy and Policy - Manage projects conducted by FMS and projects by business units which have impact on fraud systems. Be the technical specialist on fraud systems and be responsible to review the capabilities of the fraud systems, liaise with IT support, vendor and...

  • Mis Analyst

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    3-5 years of experience in data analytics, delivery, and execution. Excellent critical thinking, analytic, problemsolving skills. Advanced level with MS Excel, MS Access, PowerPoint, Power query and Macro Knowledge BI tool knowledge such as Micro Strategy or Tableau is an added advantage. Knowledge of Contact Centre KPI's will be an added advantage. General...

  • QA Analyst

    2 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Real Time Analyst- We are looking for someone with any or some of the following experiences, in a BPO setting: - Real-time management and/or real-time analytics (6mo minimum) -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Collectius Full time

    About Collectius Collectius is one of South East Asia's leading Fintech company in the debt management industry, with operations in Indonesia, Philippines, Singapore, Malaysia, Thailand, Vietnam and India. We are using technology and empathy to create the best customer experience and operational excellence to support our 5,5 million customers in becoming...


  • Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become...

  • IT Business Analyst

    3 weeks ago


    Kuala Lumpur, Malaysia Scholastic Asia Sdn Bhd Full time

    **A.** **Job Summary**: IT Business Analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties. **B.** **Responsibilities**: 3. Define and analyze current business processes and functionalities to facilitate the future...


  • Kuala Lumpur, Malaysia Marsh Full time

    Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Office in Q Sentral:Asia Management Intelligence (MI) ManagerWhat can you expect?An opportunity to shape your role as Asia Regional MI Manager, working very closely with the Regional Data Leader, local Operations leaders and stakeholders to...


  • Kuala Lumpur, Malaysia Marsh Full time

    Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Office in Q Sentral:Asia Management Intelligence (MI) ManagerWhat can you expect?An opportunity to shape your role as Asia Regional MI Manager, working very closely with the Regional Data Leader, local Operations leaders and stakeholders to...

  • Sh data Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia Encora Full time

    **Responsibilities for FCC Data Analysts**: - Define clear, concise and detailed business requirements for FCSO Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively - Create and maintain...

  • Mis Analyst

    4 weeks ago


    Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    3-5 years of experience in data analytics, delivery, and execution. - Excellent critical thinking, analytic, problem-solving skills. - Advanced level with MS Excel, MS Access, PowerPoint, Power query and Macro Knowledge - BI tool knowledge such as Micro Strategy or Tableau is an added advantage. - Knowledge of Contact Centre KPI’s will be an added...

  • QA Analyst

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceKey Skills: Real Time Analyst- We are looking for someone with any or some of the following experiences, in a BPO setting:Real-time management and/or real-time analytics (6mo minimum) Understanding of key metrics of...

  • Real-time Analyst

    1 week ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Operations Manager **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Hardware & Networking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai Real Time Analyst COMPUTER SKILL BPO Experience is a must Proficient in English - RTA: 32,000-37,000 THB base (no...

  • Lead, Data Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    **Position**: Lead, Data Analyst **Work Location**: Kuala Lumpur, Malaysia **Responsibilities**: - Recommending and implementing solutions to mitigate repeat product issues - Taking ownership and responding to open support tickets - Closing open support tickets by adhering to the production support service level agreements **Requirements and...

  • Lead, Data Analyst

    1 week ago


    Kuala Lumpur, Malaysia Cognizant Full time

    **Position**:Lead, Data Analyst **Work Location**:Kuala Lumpur, Malaysia **Responsibilities**: - Recommending and implementing solutions to mitigate repeat product issues - Taking ownership and responding to open support tickets - Closing open support tickets by adhering to the production support service level agreements **Requirements and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyYour new company is a multinational leader in the retail space with operations globally. Their office in Malaysia has been strategically set up with decades of experience supporting the business. As a growing effort to continue their expansion, a position as a Lead Business Analyst has been created to offer strategic guidance to the...

  • Lead Business Analyst

    3 weeks ago


    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyYour new company is a multinational leader in the retail space with operations globally. Their office in Malaysia has been strategically set up with decades of experience supporting the business. As a growing effort to continue their expansion, a position as a Lead Business Analyst has been created to offer strategic guidance to the...

  • Lead Business Analyst

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyYour new company is a multinational leader in the retail space with operations globally. Their office in Malaysia has been strategically set up with decades of experience supporting the business. As a growing effort to continue their expansion, a position as a Lead Business Analyst has been created to offer strategic guidance to the...