Cloud Solution Architect

3 months ago

Kuala Lumpur, Malaysia Microsoft Full time

International Customer Success Unit (iCSU) brings scale, agility, and cross solution coverage to our largest, most strategic Global Account customers in their international downstream locations outside of headquarters. We operate out of key geographic locations around the world enabling global execution of our customer’s digital transformation strategies. We bring a seamless customer experience that crosses functional and geographic boundaries empowering customers to realize the business value of their investments in our technology.

The CSA role is responsible for driving customer satisfaction in adopting and effective use of Microsoft’s cloud platforms, consumption, growth with using the array of Cloud services, and the governance of delivery for their portfolio of accounts.

We are looking for a highly motivated and passionate Cloud Solution Architect - SAP. This customer-facing position is a technical commercial role spanning pre and post sales stages with a focus on customer success.

As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure customer base. You will work with select customers to lead deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers. You will collaborate with a variety of internal and external teams to develop pilots and oversee implementation projects, ensuring technical blockers are removed on adoption.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Scale Customer Engagements**
- Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.
- Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
- Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.
- Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.

**Scale Through Partners**
- Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

**Build Strategy**
- Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.
- Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
- Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized.
- Works with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
- Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage.

**Solution Design and Proof**
- Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
- Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.
- Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).

**Technical Leadership**
- Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
- Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Micro

  • Cloud Security Solutions Architect

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    Alibaba Cloud is looking for passionate and experienced security professionals to work with our customers to help guide their vision, address risks and implement their security, resilience and compliance strategies on the Alibaba Cloud platform.The ideal candidate should be an experienced and innovative cyber and security professional with exceptional...

  • Aws Cloud Solution Architect

    7 days ago

    Kuala Lumpur, Malaysia JP Infotech Sdn. Bhd. Full time

    Professional Certification Advantage: a) Certified AWS Solutions Architect b) Certified Azure Solutions Architect Experience Required: a) Experience in cloud management and operation for at least two (2) years. b) Experience in doing cloud solution architecting for at least three (3) years. c) Experience in writing cloud policies, guidelines, standards,...

  • Aws Cloud Solution Architect

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia JP Infotech Sdn. Bhd. Full time

    Professional Certification Advantage:a) Certified AWS Solutions Architectb) Certified Azure Solutions ArchitectExperience Required:a) Experience in cloud management and operation for at least two (2) years.b) Experience in doing cloud solution architecting for at least three (3) years.c) Experience in writing cloud policies, guidelines, standards, reference...

  • Cloud Solution Architect

    4 weeks ago

    Kuala Lumpur, Malaysia Sitecore Full time

    **Cloud Solution Architect** **Kuala Lumpur, Malaysia** **About Us**: Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The **Sitecore...

  • Cloud Solution Architect

    2 months ago

    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a multinational tech company. about the jobWork with the Business Development (BD) team to identify potential clients, understand various industries, analyze client scenarios, and offer suitable product solutions and technical support.Provide expert advice and solutions on intelligent cloud services tailored to client...

  • Cloud Solution Architect

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a multinational tech company. about the jobWork with the Business Development (BD) team to identify potential clients, understand various industries, analyze client scenarios, and offer suitable product solutions and technical support.Provide expert advice and solutions on intelligent cloud services tailored to client...

  • Cloud Solution Architect

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a multinational tech company. about the jobWork with the Business Development (BD) team to identify potential clients, understand various industries, analyze client scenarios, and offer suitable product solutions and technical support.Provide expert advice and solutions on intelligent cloud services tailored to client...

  • Cloud Solution Architect

    4 weeks ago

    Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyOur client is a multinational tech company. about the jobWork with the Business Development (BD) team to identify potential clients, understand various industries, analyze client scenarios, and offer suitable product solutions and technical support.Provide expert advice and solutions on intelligent cloud services tailored to client...

  • Cloud Solutions Architect #65631

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: IT services provider Position Title:Cloud Solutions Architect/ Cloud Infrastructure Engineer: Working Location: Orchard Working Hours: Monday to Friday, 9 am 6 pm Salary Package:Basic + Performance Bonus: Duration: PermanentKey Responsibilities Analyse complex business problems and propose technical solutions. Organise and...

  • Cloud Solution Architect

    2 weeks ago

    Kuala Lumpur, Malaysia Microsoft Full time

    We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) focusing on Azure Application Innovation to join the Customer Success Team. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure customer base. This customer-facing...

  • Cloud Solution Architect

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time

    Cloud Solution ArchitectKuala Lumpur, MalaysiaAbout Us:Sitecore's foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and...

  • Cloud Solution Architect

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Microsoft Full time

    We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) focusing on Azure Application Innovation to join the Customer Success Team. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure customer base. This customer-facing...

  • Cloud Solution Architect

    3 weeks ago

    Kuala Lumpur, Malaysia Microsoft Full time

    Do you have a passion for Azure PaaS/IaaS and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking...

  • Cloud Solutions Architect #65631

    4 weeks ago

    Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: IT services provider - Position Title**:Cloud Solutions Architect/ Cloud Infrastructure Engineer**: - Working Location: Orchard - Working Hours: Monday to Friday, 9 am - 6 pm - Salary Package**:Basic + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Analyse complex business problems and propose technical...

  • Cloud Solutions Architect #65631

    4 hours ago

    Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: IT services provider - Position Title**:Cloud Solutions Architect/ Cloud Infrastructure Engineer**: - Working Location: Orchard - Working Hours: Monday to Friday, 9 am - 6 pm - Salary Package**:Basic + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Analyse complex business problems and propose technical...

  • Solution Architect

    4 weeks ago

    Kuala Lumpur, Malaysia Hyred Full time

    About the client Our client is a Premier Cloud Partner, expanding its services in ASEAN countries, with their HQ in India and ASEAN Business in Malaysia, Philippines and Singapore. About the role He/She will also demonstrate a strong technical competency focused on the IT landscape and preferably providing solutions to the customers. He/she should be a...

  • Solutions Architect

    2 weeks ago

    Kuala Lumpur, Malaysia Asian Technology Solution Sdn Bhd Full time

    **Your key responsibilities** - Strong cloud architecture expertise (Azure, AWS, GCP) across large project with 2-3 years min. experience in doing cloud projects - Strong solution implementation experience (platform engineering, developer experience) - Experience in requirements gathering and documentation - Strong ability to effectively engage and...

  • Solution Architect

    2 months ago

    Kuala Lumpur, Malaysia Tata Consultancy Services Malaysia Full time

    Job requirements Experience creating BIA, Conceptual model and Logical models - Experience in Functional and Technical Specification - Worked in Waterfall and Agile mode - Exposure to interact with Business/End User to define scope - Exposure to Project Management to work on Timeline and Cost as well as work with the cross-functional Stakeholders to...

  • Cloud Architect

    3 weeks ago

    Kuala Lumpur, Malaysia iZeno Full time

    Why choose iZeno? - With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge. - About The Role: - As a Cloud Architect in iZeno Sdn Bhd you will lead a team of engineers providing them the technical...

  • Cloud Architect

    2 weeks ago

    Kuala Lumpur, Malaysia iZeno Full time

    Why choose iZeno? - With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge. About The Role: As a Principal Architect in iZeno Sdn Bhd you will lead a team of engineers providing them the technical...