Mandarin Speaker- Customer Support

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

Job Responsibility Title: Customer service - Korean speakers (training provided for everyone) Project: Social Media platform Job Scope - Processing payment and client information in a manner that is precise and safeguards the seers personal and payment information - To ensure efficient problem and complaint resolution. - Attend to users' inquiries about...

Toll Group **Position Title**:Customer Service Officer - Export (Mandarin Speaker) **Division**:Global Shared Services Penang **Location**:Penang, Malaysia **Department: Operation** **Reports to (position)**:Manager - TGF GSS Penang **OVERALL PURPOSE OF THE JOB** The position will be responsible to enter data from various source documents into the in...

**Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct...

**Attention Native Korean Speakers!!!** PrimeStaff is hiring a Customer Success Specialists. Be part of our team :) **Customer Success Specialist - Native Korean** Location: Bayan Lepas, Penang Malaysia Location Type: Onsite Start Date: 3rd June, 2024 Hours of Operation: 24x7 Rotational Shift Education: Degree /Diploma Specialization: Minimum of 6...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. **Salary**: RM2,500.00 - RM5,500.00 per month Application...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. 职位类型：全职 薪资： RM2,500.00至RM5,500.00（每月...

**Key Responsibilities** **Creates and routes technical issues for all customers** - Validates customer entitlements and approves exceptions for unentitled customers. - Dispatch out-of-TSR scope technical issues to the appropriate support group. **Resolves technical issues for customers across all account tiers** - Resolves customers’ single incidents...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

Attention Native Japanese Speakers!!! PrimeStaff is hiring a Customer Success Specialists in Bayan Lepas, Penang Malaysia. Be part of our team :) Customer Success Specialist - Banking (Native Japanese) Location: Bayan Lepas, Penang Malaysia Location Type: Onsite Start Date: 24th June, 2024 Hours of Operation: 24x7 Rotational Shift Education: Degree...

Building up the new key account platform to expand the sales efforts. - Working with the technical support team to resolve technical questions or develop solutions for the customers. - Observing and analysis of the potential customers, markets and competitors companies. - Foster strong relationships with semiconductor clients, understanding their needs and...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

**Responsibilities**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled positively...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Korean - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client...

**Company background**: **Essential Duties and Responsibilities**: - Perform general day to day accounting, payroll, HR administrative support, operations, and transactions duties. - Working in collaboration and assisting with Senior in managing HR matters such as monitoring staff attendance, leave administration, payrolls and claims expenses. - Identify...

Overview: - Identify and escalate priority issues through proper channels when necessary - Follow up with customers to ensure their technical issues are resolved - Work with other team members in identifying better ways in providing better customer support - Meet all key performance indicators set by the company and client Adhere to the policies set by the...

RM5000-5800 Cantonese + English Rotational Shift (pre-dominantly night shift supporting US) Home - based (WFM) from any location in Malaysia Fresh to any experience with good Cantonese & English proficiency. Attentive and good CS acumen **Salary**: RM5,000.00 - RM7,000.00 per month 申请问题: - What is your Current Salary? - What is your Expected...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...