Content Moderator

2 months ago


Bayan Lepas, Malaysia Teleperformance Full time

Overview:

- Identify and escalate priority issues through proper channels when necessary
- Follow up with customers to ensure their technical issues are resolved
- Work with other team members in identifying better ways in providing better customer support
- Meet all key performance indicators set by the company and client Adhere to the policies set by the company and client

Qualifications:

- Language proficiency in English is mandatory, especially writing
- ** Must be native speaker of Japanese language**:

- Prior experience in BPO would be an added advantage
- Fast learner and independent Organizational and time management abilities

**Responsibilities**:


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