Content Moderator

3 weeks ago


Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full time

Job Title **:Content Moderator / Content Review Moderator**

**who can apply**
**- Fresh Graduate are welcome to apply**
**- SPM level with 1 year Customer Service or experience in any related field**

**Job Description**:

- Specifically, into reviewing the videos, articles and posts related to legality and the safety of the brand with the standard and rules set by the social media policy.

▪ Become and remain knowledgeable about social media products and community standards

▪ Make well balanced decisions and personally driven to be an effective advocate for our community

▪ Display a strong bias doing what’s right for our community in supporting social media’s mission ▪ Investigate and resolve issues reported on social media such as reports of potentially abusive content.

▪ Participate in additional training courses as required.

▪ Keeps job knowledge up to date by attending upskill training to improve skills.

▪ Meet all key performance indicators set by the company and client.

▪ Adhere to the policies set by the company.

**Skills**

▪ Excellent written and verbal communication skills in English

▪ Strong problem-solving skills and demonstrated multitask capabilities and ambiguity

▪ Flexible

▪ Ability to handle high volumes during promotions and peak seasons

▪ Teamwork

▪ Resilience

▪ Flexibility

▪ Detail Oriented

▪ Interpersonal Skills and Teamwork

▪ **Willing to work in shifts**

**Salary**: RM28,000.00 - RM30,500.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)
- Day Shift (preferred)

Willingness to travel:

- 100% (preferred)


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