Content Moderator
5 months ago
**Responsibilities**
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale
- Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team's goal
- Multi-lingual is highly preferred (depends on the market assignment)
- Compliance or moderation operations experience is preferred
- Strong analytical and research skills
- Experience in E-Commerce Buyer and Seller Services is a plus
- Ability to work in a fast and evolving environment with detail-oriented focus.
**Requirements**:
- Bachelor’s degree
- 1 to 3 years work experience in content moderation
- Excellent written and verbal communication skills in Mandarin and English
- Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity
- Flexible for shifting schedule and changes along with it
Pay: RM2,500.00 - RM3,400.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Will you be able to do rotational shifts ?
**Education**:
- Bachelor's (preferred)
**Language**:
- Mandarin (preferred)
Ability to Commute:
- Bayan Lepas (required)
Ability to Relocate:
- Bayan Lepas: Relocate before starting work (required)
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