Process Operation Executive

3 weeks ago

Shah Alam, Malaysia RT PASTRY HOLDINGS SDN BHD Full time

**1. Standard Operating Procedure (SOP) Development**:

- Assist in developing SOPs for various operational processes within the factory to ensure consistency and efficiency.
- Identify training content and develop training plans necessary for executing the processes, ensuring relevant personnel possess the required skills and knowledge.

**2. Document Management**:

- Organize and manage all documents related to processes, procedures, and regulatory requirements to ensure compliance and facilitate retrieval.
- Handle order processing activities, including order receiving, verification, and fulfillment, ensuring timely and accurate delivery to customers.
- Assist in managing and supervising recipes to ensure consistency between factory products and recipes.
- Manage order processing and invoicing procedures, including order entry, billing, and invoice issuance, to facilitate smooth transactions and accurate financial records.
- Prepare reports related to the factory, such as sales and loss reports, providing monthly, quarterly, or annual sales trend analyses to identify reasons for sales growth or decline.

**3. Factory Operations and Process Management**:

- Supervise and optimize factory operations, including production processes and workflow management, to achieve operational excellence and meet quality standards.
- Manage inventory assembly processes, including inventory tracking, replenishment, and optimization, to maintain adequate inventory levels and reduce waste.
- Assist in designing, implementing, and monitoring processes to ensure efficiency, quality, and compliance with regulations and standards.
- Assist in ensuring efficient operation of resources such as equipment and facilities.
- Track equipment maintenance regularly.

**4. Corporate Sales**:

- Coordinate corporate sales activities, including customer acquisition, relationship management, and contract negotiations, driving business growth and revenue generation.
- Analyze target markets, understand competitors, customer needs, and trends, and adjust sales strategies accordingly.
- Define sales processes, including lead generation, follow-up, closing, and after-sales service, among other stages.
- Develop sales methods and customer management strategies, including customer acquisition, maintenance, and development plans.
- Clearly describe product uniqueness, functions, and advantages.
- Assist in providing customer quotations, negotiating with customers, and securing orders.

**5. Personnel Management**:

- Manage and support employees, including training.
- Lead teams in tasks.

**6. Interdepartmental Collaboration**:

- Encourage departments to work together by improving communication.

**7. Occupational Safety and Health (OSH) Compliance**:

- Coordinate with headquarters to establish occupational safety and health regulations and standards to maintain a safe working environment for employees.
- Maintain necessary document records, including safety training records, risk assessment reports, accident reports, etc., to demonstrate organizational compliance.
- Provide necessary personal protective equipment and ensure employees wear and use them correctly to reduce work-related risks.
- Ensure safety facilities such as firefighting equipment, safety signs, emergency evacuation routes, etc., comply with DOSH requirements and remain operational.

**Job Requirements**:

- Bachelor's degree or higher in industrial engineering or related field (such as manufacturing engineering, food engineering or production management).
- Minimum 2 years of experience in a bakery or similar food production environment.
- Be familiar with the bread production process and equipment operation, and understand various bread production processes and technologies.
- Excellent problem-solving and teamwork skills, able to effectively manage production processes and respond to emergencies.
- Familiar with food safety and quality management standards such as HACCP, GMP, HALAL, etc., and have the ability to implement relevant standards.
- Strong communication skills, able to communicate effectively with employees at different levels and coordinate work between departments.
- Proficient in using office software and production management systems, with ability in data analysis and report writing.
- Leadership and team management skills with the ability to motivate team members to achieve production goals.
- Strong motivation for continuous improvement and efficiency improvement to drive process optimization.

Pay: RM2,200.00 - RM4,000.00 per month

**Benefits**:

- Flexible schedule
- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Process Operation Assistant: 1 year (preferred)

**Location**:

- Glenmarie Industrial Park (required)

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