Customer Service English
2 weeks ago
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: From RM1,900.00 per month
**Benefits**:
- Professional development
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Overtime pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (required)
Ability to Commute:
- Nusajaya (required)
Ability to Relocate:
- Nusajaya: Relocate before starting work (required)
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