See more Collapse

Associate Director, Payments

2 months ago

Malaysia CIMB Group Full time

**Main Roles & Responsibilities**:

- Developing business strategies and defining development initiatives to position our products within Malaysia.
- Co-ordinating implementation of development initiatives, rollout and implementation planning of cash products, based on sound business case and implementation strategies.
- Working with various touch-points in the Bank to enhance existing products or to develop new products, based on customer needs, competitor benchmarking, and market research.

Addressing day-to-day business process matters such as technical support, operational issues, client service support, legal documentation and any other related tasks assigned

**Regulatory & Compliance**
- Supporting in the compliance gap analysis study and clearance
- Handling Regulatory Bodies (eg. PayNet / BNM) survey and enquiries
- Supporting and preparing for the bank’s audit activities
- Ensure all products adhere with the regulatory requirements (eg. BNM FEA, PayNet)
- Supporting continuous system enhancements /customization based on customer requirements
- Driving the solution for Customer Deal Review
- Supporting front-liners and participating in response to Request For Proposals (RFP) from customers where required.

**Project / Enhancements**
- Participating and strategize in customer survey & competitor analysis.
- Driving and involve in the RFI, RFP, vendor outsourcing.
- Working with support front liners and operation to produce new / change of process and obtain relevant process change authority approval
- Preparing and obtain budget paper approval
- Working closely with all stake-holders within internal (Implementation, Sales, Call Centre) and external (Operation, Legal, Risk, Compliance, Finance, IT, CX, Audit and etc.) to define product requirements and ensure the integrity of final delivered solutions, processes and documentation.
- Preparing all product deliverables and documentation (e.g. User guide, On boarding processes and etc.)
- Conducting training for front liners, e.g. Sales, Implementation and Call Centres for enhancement or project rollout.
- Preparing FAQ for internal and external customers.
- Planning and strategize pilot run activity.
- Planning and preparing for Go Live activities with respective stakeholders (IT and front liners).

Providing Post Go Live monitoring and Support during stability period

**System Quality Assurance**
- Providing UAT plan and preparing UAT scenario/scope for projects/CR/Enhancement
- Preparing or reviewing UAT test script, test data & test cases
- Performing UAT execution, log defects in system if have any
- Preforming retest on the fixed defect, follow up closely until the defect closured
- Performing testing on BAU monthly release/fixes i.e. production issue fixed by IT
- Planning Business Verification Strategy and execution on monthly bank’s system deployment release, Bank’s DR / BCP /Cert renew for Cash product systems

**BAU**
- Providing 3rd level support/queries/consult/troubleshooting/provide resolution on respective cash products
- Supporting Campaign drive by Bank wide and PayNet.

We have other current jobs related to this field that you can find below

  • Associate Director/director

    6 days ago

    Malaysia Grit Search Full time

    Location Malaysia Date 19 Jul Industry Professional Services, Technology Consultancy Work arrangement Onsite 8+ years recruitment experience Proven revenue results over a consistent period Team management experienceGRIT is a high growth recruitment technology company that is revolutionizing how companies hire across Asia, India and the Middle East. Utilising...

  • Associate Director of Quantity Surveying

    2 months ago

    Kuala Lumpur, Malaysia Maxim Recruitment Ltd Full time

    Exciting new Associate Director of Quantity Surveying job opportunity with a global blue chip project management, cost management consultancy in Kuala Lumpur, Malaysia.

  • Associate Director/director Grit Search

    7 days ago

    Malaysia Grit Search Full time

    Location - Malaysia- Date - 19 Jul- Industry - Professional Services, Technology - Consultancy- Work arrangement - On-site- 8+ years recruitment experience - Proven revenue results over a consistent period - Team management experience **GRIT **is a high growth recruitment technology company that is revolutionizing how companies hire across Asia, India and...

  • Associate Director, Payments

    6 days ago

    Malaysia CIMB Group Full time

    Main Roles & Responsibilities: Developing business strategies and defining development initiatives to position our products within Malaysia. Coordinating implementation of development initiatives, rollout and implementation planning of cash products, based on sound business case and implementation strategies. Working with various touchpoints in the Bank to...

  • Associate Digital Media Director

    2 weeks ago

    Malaysia Mediatropy Digital Agency Full time

    Seniority Level Director Employment Type Full-time Scope - As the Associate Director of Digital Media, you will be responsible for overseeing the strategic planning, execution, and optimization of our digital media campaigns. You will lead a team of digital media specialists to drive brand awareness, engagement, and conversion across various digital...

  • Associate Director

    6 days ago

    Malaysia BDO Full time

    04 July 2023Location: BDO MalaysiaJob title:Reference:Contact: Bonnie ThamFounded in 1964, BDO in Malaysia is one of the five largest professional services firm providing Audit & Assurance, Advisory, Tax and Business Services & Outsourcing (BSO) to businesses ranging from established multinational conglomerates to growth-oriented organisations, whether...

  • Associate Digital Media Director

    6 days ago

    Malaysia Mediatropy Digital Agency Full time

    Seniority LevelDirectorEmployment TypeFull-timeScope As the Associate Director of Digital Media, you will be responsible for overseeing the strategic planning, execution, and optimization of our digital media campaigns. You will lead a team of digital media specialists to drive brand awareness, engagement, and conversion across various digital platforms....

  • Associate Director

    3 weeks ago

    Malaysia BDO Full time

    04 July 2023 Location: BDO Malaysia Job title: Reference: Contact: Bonnie Tham Founded in 1964, BDO in Malaysia is one of the five largest professional services firm providing Audit & Assurance, Advisory, Tax and Business Services & Outsourcing (BSO) to businesses ranging from established multinational conglomerates to growth-oriented organisations,...

  • Director, Products

    2 months ago

    Malaysia Mastercard Full time

    Director, Products & Solutions (Digital Payments) page is loaded Director, Products & Solutions (Digital Payments) Apply locations Kuala Lumpur, Malaysia time type Full time posted on Posted 14 Days Ago job requisition id R Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions...

  • Associate Director/ Director, Sales

    3 weeks ago

    Malaysia NielsenIQ Full time

    Associate Director/ Director, Sales (Tech & Durables) Full-time The Sales Lead for APAC is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market.He/ she would also be effectively managing key client accounts to ensure overall client satisfaction...

  • Associate Director/ Director, Sales

    1 month ago

    Malaysia NielsenIQ Full time

    Associate Director/ Director, Sales (Tech & Durables) Full-time The Sales Lead for APAC is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market.He/ she would also be effectively managing key client accounts to ensure overall client satisfaction...

  • AM, Payments and Billing

    2 months ago

    Malaysia APAC Michael Page Full time

    This role involves leading and managing Payments, and strategizing finance operations. Responsibilities include enforcing policies and procedures and optimizing billing and payable processes.Client DetailsA leading Global Shared Services. DescriptionOversee the prompt and accurate creation of media invoices for Client billing, collaborating closely with the...

  • HR Director

    3 weeks ago

    Malaysia Crowe Malaysia PLT Full time

    About The Company Our client is a strategic development company. Description About The Company Our client is a strategic development company. About The Role They are currently looking for a HR Director to join them. You'll be overseeing and managing the entire HR department and its functions through strategic planning and policy development Your...

  • HR Director

    1 month ago

    Malaysia Crowe Malaysia PLT Full time

    About The Company Our client is a strategic development company. Description About The Company Our client is a strategic development company. About The Role They are currently looking for a HR Director to join them. You'll be overseeing and managing the entire HR department and its functions through strategic planning and policy development Your...

  • HR Director

    3 weeks ago

    Malaysia Crowe Malaysia PLT Full time

    About The Company Our client is a strategic development company. Description About The Company Our client is a strategic development company. About The Role They are currently looking for a HR Director to join them. You'll be overseeing and managing the entire HR department and its functions through strategic planning and policy development Your...

  • HR Director

    1 month ago

    Malaysia Crowe Malaysia PLT Full time

    About The Company Our client is a strategic development company. Description About The Company Our client is a strategic development company. About The Role They are currently looking for a HR Director to join them. You'll be overseeing and managing the entire HR department and its functions through strategic planning and policy development Your...

  • Director, Client

    6 days ago

    Malaysia CIMB Group Full time

    Key ResponsibilitiesStrategic Program Governance: Develop and implement governance frameworks for a portfolio of strategic programs. Play a pivotal role in influencing project outcomes by closely collaborating with key stakeholders, project directors, and managers.Analysis and Recommendations: Conduct comprehensive analysis, collect relevant data, and...

  • Assistant Manager, Payments and Billing

    3 weeks ago

    Malaysia APAC Michael Page Full time

    This role involves leading and managing Payments, and strategizing finance operations. Responsibilities include enforcing policies and procedures and optimizing billing and payable processes.Client DetailsA leading Global Shared Services. DescriptionOversee the prompt and accurate creation of media invoices for Client billing, collaborating closely with the...

  • Project Manager

    3 weeks ago

    Malaysia Vertiv Co. Full time

    **Who we are**: Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and...

  • Sales Associate

    1 week ago

    Malaysia GRADUAN Full time

    Company Carnivore Style - location Malaysia - Get Direction- Deadline 25 Apr 2024, 10:10 AM Job Scope Carnivore Style - Your #1 Resource On All Things Meat-Related - is looking for a Sales Associate! Join us - salary ranges from $2,500 to $3,500 per month, plus other perks and benefits. If you want to know more about what we do (and what you will be...