Customer Service Specialist

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

Provide the highest level of service to the customer with the aim of achieving business retention. - Handle and arrange system updates according to Standard Operating Procedures (SOP)s and guidelines. - To support sales team to adhere to the sales and KPIs. - Handling customer service ,Focusing on solving customer complaints or problems effectively and...

1)To answer the call 2)To check incoming fax and proceed with further action 3)to issue and print the Delivery order 4)to liaise with logistics to make sure smooth delivery 5)To assist other matter required by Business Manager and other colleagues **Job Type**: Permanent **Salary**: RM2,500.00 per month Schedule: - Fixed shift - Monday to...

**Role**: - Communicate with customers and hospital to gather necessary information and resolve any inquiries related to guarantee letters. - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of correct and reliable guarantee letters. **Requirements**: - Malaysian with age below 35 years old -...

**Job Requirement**: 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role....

**Scope of Position**: The Product and Service Catalog Specialist is responsible for leading the Product and Service Product Service Lines (PSL) to represent Infra and Digital Workplace Domain in front of other Airbus Functions. The objective is to oversee the development, maintenance, and optimization of our IT product and service catalog. This role is...

**Job Responsibilities**: - to operate the telephone stations to receive, filter and transmit all incoming calls. - to answer incoming enquiries from members and clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans. - to entertain members’ complaints and channel them to the respective...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

Answer inbound calls in a timely and friendly manner Reply to queries sent through bank’s Contact Us inquiry form Reach out to customers for information/documents in supporting Request for Information (“RFI”) from KYC, AML, risk and operations teams Perform call back with customers for transaction confirmations Respond to customers’ queries and...

**Job Descriptions**: - Answer call from mobile phone. - Do a report for complaint through WIS. - Follow up Filler & Technician for resolve the issue. - Close report for issue that already resolve through WIS. - Fill up permit for serviceman. - Prepare route sheet for serviceman every week. - Create vendor code for customer. - Update Master if there any...

**Job Descriptions**: - Answer call from mobile phone. - Do a report for complaint through WIS. - Follow up Filler & Technician for resolve the issue. - Close report for issue that already resolve through WIS. - Fill up permit for serviceman. - Prepare route sheet for serviceman every week. - Create vendor code for customer. - Update Master if there any...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...