Staff Program Manager

4 weeks ago

Penang, Malaysia Dexcom Full time

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

**Position Summary**:

- functional to support internal customers in Manufacturing, Supply Chain, Information Technology, and Human Resources.

**Essential Duties and Responsibilities**:

- Develop comprehensive program plans, including scope, objectives, timelines, and resource allocation.
- Identify and manage program risks and develop mitigation strategies.
- Independently tracks workstream initiatives, develops reporting dashboards, makes reports, and builds executive briefings.
- Build and lead cross-functional teams, including engineers, production specialists, and quality assurance personnel.
- Foster a collaborative and productive work environment, ensuring team members are aligned with project goals.
- Allocate resources efficiently to meet program objectives.
- Monitor resource utilization and adjust as needed to optimize projects productivity.
- Ensure projects are executed according to the established plans and timelines.
- Monitor project progress, resolve issues, and provide regular status updates to stakeholders.
- Oversees stakeholder adherence to program governance and makes recommendations for updates, changes, or improvements.
- Implement and oversee quality control processes to ensure the production of high-quality products.
- Address any quality issues promptly and develop corrective actions.
- Manage program budgets and expenses to ensure projects are delivered within financial constraints.
- Identify cost-saving opportunities and implement them where applicable.
- Prepare and deliver program status reports and presentations.
- Coordinates, leads, and oversees strategic planning & gap analysis meetings with senior stakeholder groups to develop strategy models and program forecasts.
- Act as an escalation path in event Ops team not meeting production schedules, NPI, quality, efficiency, or supply milestones.
- Identify opportunities for process improvements and efficiency enhancements within the manufacturing process. Aggressively drive cost reduction thru process improvement and design optimizations
- Drives innovation for system, process, and technology that support Ops Scale initiatives.
- Implement best practices to optimize manufacturing operations.
- Ensure that all projects and NPIs activities adhere to relevant regulations and safety standards.
- Develop and enforce safety protocols.

**Experience and Education Requirements**:

- Bachelor’s degree in Engineering with a minimum of 8-12 years of related and direct experience in technical and program management area; MBA is preferred.
- Demonstrated project management skills, with proven track record of leading broad, complex, and/or strategic programs combined.
- Broad business and technical acumen and proven experience working effectively in a matrix organization and ability to collaborate effectively across geographies.
- Experience working with Project Transfers and NPIs will be an advantage.
- Good written and oral communication skills including capacity to comfortably interface with senior leaders.
- Exceptional skills in assessing, summarizing, and presenting business or operational priorities and decision-points for effective, timely and efficient management/executive decision-making.
- Fluent user in Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Teams.

**Preferred Qualifications**:

- PMP (Project Management Professional) Certification
- Six Sigma or Lean Manufacturing Certification
- Worked within a Business PMO structure
- Experience with ERP (Enterprise Resource Planning) systems
- Life science or medical device industry experience

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