Insurance Claims Assistant
4 days ago
Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team?
SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in Malaysia and aim to scale out our product offering across more verticals and geographies.
We are growing fast - this is an extremely exciting moment for SOCAR.
**What will you be engaged in?**
As our new **Claims Associate** you will have the opportunity to:
**Insurance Cases**
- Manage overall Insurance operations and delivery under the directions, instructions and policies of the Company (Issue & Maintenance ticket manage)
- Assign cars to workshop & vendor for insurance claim
- Manage Insurance documentation and keep track of the claims
- Assist the team lead on uploading the relevant documents into the system
- Assist on the Accident case handling if required (On site)
- Assist the team lead on reports by using (Excel, Google docs)
- Liaise with PDRM for accident cases which required face-to-face statement and documents handover
- Liaise with workshop & vendors on the car repair status and completion within the turnaround time set by the management
First and foremost ask yourself: Are you customer-obsessed? This is the key SOCAR's prime value that drives our mission forward. If your heart and mind shout “YES, I am”, you have just identified a fundamental match between you and your future SOCAR team.
- Possess valid D-Class driving licence
- Based in Kuala Lumpur
- Basic knowledge in the motor claim industry
- Minimum SPM. Diploma in relevant fields will be an added advantage
- Must possess a good command of written and spoken English
- Proficiency in MS Office Excel or Google spreadsheets
**What will we offer you?**
- Be part of the fastest growing car-sharing company in the world
- Opportunity to drive new ideas and make a measurable impact on company metrics
- Work with incredibly driven people with great executable ideas
- Opportunity in career progression
- Competitive Salary
- Medical Insurance
- SOCAR traveling credits
- Phone allowance
- International environment (we are 10 different nationalities in the office)
- The chance to launch new markets in different countries
- Endless company events (Futsal, cinema, birthday cakes, celebrations, team lunch and dinner...)
**What will your roadmap to join SOCAR look like?**
- 1 session - Talent Acquisition Team (Virtual or face-to-face)
- 1 session - Hiring Manager (Virtual or face-to-face)
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