Customer Service Agent for Feb

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**JOB SCOPE**: - Assist and resolve customers' inquiries with general concerns related to online shopping platform & e-commerce platform - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA **REQUIREMENTS**: - Minimum 1 Year of Customer Service experience is...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

**Responsibility** - Responsible for customer platform and brokerage consultation, information enquiry and problem-solving **What you'll need to succeed** - Strong command of English - Extensive proficiency in Mandarin language is a must have - _**Fresh graduates are welcomed to apply!**_ Expected Start Date: 03/17/2024 **Job Types**: Full-time,...

**Customer Service Executive (Contact Centre)** **-** **(**24000077**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

Listening and audit inbound and outbound calls - To prepare standard call monitoring form - To collaborate with agents on their mistake done during call - To coach and provide training to all call-agents on self development on improving calls - To score each agent (HCC and MCC) daily on calls performance - Prepare daily, weekly and monthly report on...

Responsibilities: - Able to work as a team and can speak courteously. - Improving Customer Experience. - Respond to customer’s feedback and solve their issue. Benefit: - employee insurance - maternity/marriage/compassionate leave - 12 days Annual Leave + Replacement Leave - medical claims RM 80 per month - EPF + SOCSO Requirements: - Able to speak...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

-Job description **Join the Bank of the future** Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and...

The Careline Agent organizes and coordinates services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and the hotel policies and procedures. Responsibilities include: - Actively seeking verbal feedback from customers and team members at every opportunity. - Agree on and...

**Criteria**: c) Good communication skills are required, as they may need to interact with team members or customers. d) Basic computer skills, such as familiarity with Microsoft Office or data entry software, would be beneficial. **Job Types**: Full-time, Contract Contract length: 6 months **Salary**: RM2,000.00 - RM2,500.00 per month Schedule: - Day...

PROJECT: TAKAFUL MALAYSIA (INSURANCE PROJECT) JOB SUMMARY - In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...