E-commerce Operations Manager

6 months ago

Puchong, Malaysia JPS Fashions (Malaysia) Sdn Bhd Full time

**Responsibilities**

Finance, Stock, Fulfilment & Warehouse
- Ensure that all financial processes associated with each financial month, quarter and year-end are executed accurately and in a timely manner at Exec level
- Ensure all necessary processes are in place to ensure no stock is lost in the office, stock counts are accurate and any variances are fully investigated.
- To ensure that shops are adequately stocked and this is reflected in the system
- Account manage an assigned warehouse, overseeing invoicing processes and coordinating relevant training or stock management processes
- To liaise as required with the online shop warehouses in order to resolve delivery issues
- To budget all fulfillment costs and ensure they are covered by the pricing of delivery charges
- To update stock batches as needed and process returns
- Anticipate the stock takes activity with the warehouse and reconcile any variances
- Liaise with the other teams as significant performance or fulfillment issues occur within the assigned warehouse
- Ensure that Product Updates are delivered within the set timeframes
- Ensure a seamless and positive customer and user experience at all times

Products
- To activate products in the shops and make sure that they are displayed correctly
- Communicate to warehouses any special requirements in relation to offers as necessary
- Liaise directly with suppliers to resolve any customer complaints or issues as necessary
- Ensure that Product Updates are delivered within the set timeframes
- Ensure a seamless and positive customer and user experience at all times

Manage Online Exces and Daily Operations
- Establish clear team responsibilities, ensuring all direct reports have relevant objectives, PDPs, and yearly appraisals while working synergistically with other teams to operate as one larger Retail team
- Drive ongoing improvement of operational processes with the Warehouse and Operations teams to deliver efficiencies, ensuring consistency across the entire operation.

Shop Management
- Work with Online Marketing & Analytics team to enhance the shops and increase revenue and profitability
- Ensure accurate and timely alterations to shop content for public holiday periods
- Feedback any platform-related issues to E-commerce Platform Manager and create temporary fixes until these are resolved
- Monitor Google Analytics to better understand the shop, identify and fix shortcomings and communicate advice on best practices to the rest of the team

**Requirements**:

- Experience in stock management and financial procedures
- Ability to effectively coach colleagues and communicate with senior management
- Strong negotiation and communication skills
- Understanding of the E-commerce fulfillment process and how to achieve cost-effective business solutions while maintaining high levels of customer satisfaction
- Able to work on own initiative
- Ability to plan, prioritize and manage multiple tasks and deliver to tight deadlines
- Ability to take the initiative
- Team player with a sense of team spirit
- Takes responsibility for solving problems
- Accountable and responsible
- Continually looks for efficiency gains, shares best practice,s and suggests process improvements
- Communicates effectively to all levels of the organization
- Excellent Microsoft Office proficiency

**Salary**: Up to RM8,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Puchong: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you familiar with the Achanto system?
- Do you have experience managing inventory with the outsourced warehouse?

**Experience**:

- E-Commerce Operation (Inventory Automation, Fulfillment): 2 years (preferred)

**Language**:

- English (preferred)

  • E-commerce Manager

    6 months ago

    Puchong, Malaysia Synergy XYZ Marketing Sdn Bhd Full time

    Team Monitoring 1. Lead and monitor the team to ensure the tasks of team members are on track and completed according to SOP and achieve KPI set. 2. Prepare team performance report to HOD for employee evaluation. Planning and Strategy - Collect brief from Digital Marketing Specialist (Sales Team) to understand client’s requirements and target to be...

  • E-commerce Executive

    6 months ago

    Puchong, Malaysia Synergy XYZ Marketing Sdn Bhd Full time

    _**Planning & Strategy**_ - Assist e-commerce manager to plan, design, and execute marketing roadmaps. - Assist e-commerce manager in preparing proposals. - Execute the development of project schedules and timescales. - **Promotion & Execution**_ - Assist e-commerce manager to propose and recommend promo mechanism for all sales channels. - Manage and operate...

  • E-commerce Executive

    6 months ago

    Puchong, Malaysia Uni Circle Fasteners Sdn. Bhd. Full time

    **Responsibilities** - Manage e-commerce stores (Shopee, Lazada, Webstore). - Develop and implement e-commerce strategies to drive business growth and increase market share. - Expand product listings. **Qualifications** - Passionate about the e-commerce business. - Willing to embark on an intrapreneurial (internal entrepreneur) e-commerce journey with us. -...

  • E-commerce Internship

    6 months ago

    Puchong, Malaysia Synergy XYZ (M) Sdn. Bhd. Full time

    Job description 1. Assist to operate and manage marketplace 2. Support in fulfillment operation 3. Conduct research on industry trends, competitors, and customer preferences 4. Ensure and enhance consumers/buyers’ happiness and satisfaction 5. Support in doing reporting Job Requirement 1- Possess at least a Diploma / Bachelor Degree in Business...

  • E-commerce Internship

    7 months ago

    Puchong, Malaysia Synergy XYZ (M) Sdn. Bhd. Full time

    Job description 1. Assist to operate and manage marketplace 2. Support in fulfillment operation 3. Conduct research on industry trends, competitors, and customer preferences 4. Ensure and enhance consumers/buyers’ happiness and satisfaction 5. Support in doing reporting Job Requirement 1- Possess at least a Diploma / Bachelor Degree in Business...

  • E-commerce Expert Live Streamer

    7 months ago

    Puchong, Malaysia Ori Bionature (M) Sdn Bhd Full time

    Responsibilities: - **E-commerce Management**: - Develop and execute e-commerce strategies across multiple platforms to maximize sales and brand visibility. - Create and manage product listings, ensuring they are optimized for search and conversion. - Monitor and analyze key performance metrics, making data-driven decisions to drive growth and...

  • E-commerce Internship

    6 months ago

    Puchong, Malaysia Synergy XYZ (M) Sdn. Bhd. Full time

    Job description 1. Assist to operate and manage marketplace 2. Support in fulfillment operation 3. Conduct research on industry trends, competitors, and customer preferences 4. Ensure and enhance consumers/buyers’ happiness and satisfaction 5. Support in doing reporting Job Requirement 1- Possess at least a Diploma / Bachelor Degree in Business...

  • E-commerce Executive

    6 months ago

    Puchong, Malaysia MENG KAH AUTO PARTS TRADING SDN BHD Full time

    **1. Job Description**: **a) Sales** - Develop, implement, and monitor monthly e-commerce promotional campaigns with the goal of increasing sales. - Evaluate the performance of various product and marketing campaigns to enhance future campaign planning. - Utilize analytics to track sales trends and identify opportunities for growth. **b) Digital...

  • E-commerce Operation Officer

    6 months ago

    Puchong, Malaysia ALL IT Hypermarket Sdn Bhd (Puchong) Full time

    **Location: Bandar Kinrara, Puchong** **Work with Us** Our team is fun and dynamic. We encourage open communication with much respect to new ideas. We practice Work-Life Balance and foster a collaborative environment that empowers every team member to thrive and contribute their unique talents. Join us to be part of a vibrant workplace where innovation is...

  • Sales Admin E-commerce

    6 months ago

    Puchong, Malaysia PERFECT PHARMA (M) SDN BHD Full time

    Job description: E-commerce (shopee/Lazada) Received order Create invoice from system Prepare items used for packing process. Process order Packing order Attempt drop-off online purchase order Customer chats response Communicate with online purchase customer about the products Update items - shopee and lazada Upload items - shopee and lazada Checking stocks...

  • Sales Admin

    6 months ago

    Puchong, Malaysia Oriental Coffee International Sdn Bhd Full time

    Our company holds a very reputable & strong brand in the F&B industry. If you are passionate about food & beverage industry and experience with this before, We would love to have you **JOIN OUR TEAM**. Working at our company is the perfect way to gain valuable experience in operation, multi-tasking and personnel management. We value our employees and offer a...

  • E-commerce Executive

    7 months ago

    Puchong, Malaysia DIVO LIVING SDN BHD Full time

    to handle advertisement e commerce platform ( Shopee, Lazada, Tiktok) in order to archieve target ROI - to liase with platform manager (if available) for promotion during event day - to archieve monthly target set by company - to monitor competitor activities - to provide new product information for purchasing purpose - to prepare any activities related to...

  • E-commerce Marketplace Executive

    6 months ago

    Puchong, Malaysia ALL IT Hypermarket Sdn Bhd Full time

    We are recruiting for our ever-growing E-Commerce team! As a Marketplace Key Account Executive, you will be part of the E-Commerce team in leading and managing our TikTok Shop. **Location: Bandar Kinrara (Puchong) - ALL IT Hypermarket HQ** - Main task is to build and grow TikTok Shop, to increase product category’s sales and achieve growth - Liaise with...

  • E-commerce Product Development Manager

    6 months ago

    Puchong, Malaysia OZB Group (M) Sdn Bhd Full time

    **Key responsibilities**: - Develop & Implement Strategic plans for assigned Business Portfolio, including product assortment, pricing, promotion and placement strategies, to achieved sales & profitability targets. - Conduct Market research & analysis to identify trends, consumer preferences, and competitive dynamics within assigned Business Portfolio, and...

  • E - Commerce Executive

    6 months ago

    Puchong, Malaysia KASUT U SDN BHD Full time

    Able to work independently with minimum supervision, self-motivated and a team player. - Proficient in Bahasa Melayu and English, those who are able to speak in Mandarin with be an added advantage for communicating. - Ability to adapt to a fast-changing environment. - Proactively seek for solutions until issues are resolved. - Must be able to work overtime...

  • E-commerce Marketplace Executive

    7 months ago

    Puchong, Malaysia ALL IT Hypermarket Sdn Bhd Full time

    We are recruiting for our ever-growing E-Commerce team! As a Marketplace Key Account Executive, you will be part of the E-Commerce team in leading and managing our TikTok Shop. **Location: Bandar Kinrara (Puchong) - ALL IT Hypermarket HQ** - Main task is to build and grow TikTok Shop, to increase product category’s sales and achieve growth - Liaise with...

  • Warehouse Worker(E-commerce)

    6 months ago

    Puchong, Malaysia DIVO LIVING SDN BHD Full time

    RESPONSIBILITIES: Responsible for packing daily product for e commerce platform Receive, unload, and shelve supplies Inspect product and pre packing Rotate stock and coordinate the disposal of surpluses Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control Checking incoming stock Unloading...

  • E-commerce Executive

    6 months ago

    Puchong, Malaysia TechWare Group Full time

    **#Ecommerce #Marketing #DigitalMarketing #Socialmediamarketing #Online #Shopify** **Salary Package**: RM3000 - RM4800 **Job Location**: Malaysia Selangor Puchong **Job Types**: Permanent Full time 5 days **Business Sector**: Automotive Accessories Distribution, Wholesale, Customisation & Solutions Provider **Job Summary**: - Be part of the growing...

  • E-commerce Executive

    7 months ago

    Puchong, Malaysia TechWare Group Full time

    **#Ecommerce #Marketing #DigitalMarketing #Socialmediamarketing #Online #Shopify** **Salary Package**: RM3000 - RM5000 **Job Location**: Malaysia Selangor Puchong **Job Types**: Permanent Full time 5 days **Job Summary**: - Be part of the growing eCommerce Team managing several brands in both Singapore and Malaysia. We are building a team for the long...

  • E-commerce Marketplace Executive

    6 months ago

    Puchong, Malaysia ALL IT Hypermarket Sdn Bhd Full time

    As a marketplace key account exec, you will be part of the E-Commerce team in leading and managing our TikTok Shop. **Location: Bandar Kinrara (Puchong) - ALL IT Hypermarket HQ** - Main task is to build and grow TikTok Shop, to increase product category’s sales and achieve growth - Liaise with internal ecom team members, procurement team and brand...