Executive, Operational Excellence
3 weeks ago
If you are looking to excel and make a difference, take a closer look at us
HLB is embarking on a comprehensive multi-year regional customer experience transformational journey encompassing products, channels and services across the different markets. We are looking for people with highly motivated and dynamic professionals with relevant operational excellence experience to join our team.
Key Responsibilities:
- Conduct in-depth studies supported by quantitative analysis and interact with stakeholders to build business cases and develop solutions to translate organization wide strategic direction into actionable and executable initiatives
- Support planning and management of organizational initiatives and activities, including conducting analyses, building business cases, developing project and change management plans, and driving execution
- Develop recommendations based on data from multiple stakeholders and leverage data to support and inform timely, effective decisions
- Communicate proactively with stakeholders and management regarding progress, issues and plans for resolution.
- Build strong working relationships with business partners from diverse functions.
- Assist with monthly or quarterly business reporting to senior management.
- Be an excellent communicator, presenter and creative problem solver.
Job Requirements:
- Good interpersonal and communication skills in both verbal and written. Able to articulate analysis, findings and proposals clearly.
- Demonstrated ability to work in a matrix environment with diverse cultures and background.
- Good analytical thinker with attention to detail.
- Good understanding of process and change management.
- Able to perform work independently with minimum supervision.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._
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