Ecommerce Customer Service

E-commerce Customer Service Representative:Responsibilities To respond in a professional and timely manner to any customer query/complaint on ecommerce marketplaces, webstore, and brand social media accounts. To assist customers with their orders, requirements and aftersales service issues. To followup on all customer requests to ensure all pending issues...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

**Job Descriptions** - Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. - Ability to speak and write in English and Bahasa Malaysia. - Poses strong communication skill and go extra mile to engage customers - Meeting ecommerce marketplace KPI on chat response to ensure...

E-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...

Job Descriptions Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. Ability to speak and write in English and Bahasa Malaysia. Poses strong communication skill and go extra mile to engage customers Meeting ecommerce marketplace KPI on chat response to ensure efficiency and...

Job Description **About Us**: Artech PMS is the parent company overseeing various branches. Our Malaysian startup team specializes in bringing ideas to life, converting them into real sales through effective marketing strategies. We offer offline and eCommerce sales based on the preferences of our clients or partners. - Manage brand marketing on...

Job responsibilities: Daily monitor and reply customer inquiries appropriately across all Ecommerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; Daily monitor on product reviews / ratings and reply to queries to ensure customer...

Job responsibilities: Daily monitor and reply customer inquiries appropriately across all Ecommerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; Daily monitor on product reviews / ratings and reply to queries to ensure customer...

**Job Descriptions** - Nature of Business:_**Established social media platforms for ecommerce in Malaysia**_ - Location: _**Sunway Visio Tower, Cheras**_ - Salary Range: _**RM2,400 + RM200 Perfect Attendance + RM300 KPI Allowance + Night Shift Allowance**_ - Working Days: _**5 days & 9hours include break | Rotational shift (24/7)**_ **Responsibilities**: -...

**Job Descriptions** - Nature of Business:_**Established social media platforms for ecommerce in Malaysia**_ - Location: _**Sunway Visio Tower**_ - Salary Range: _**RM2,400 + RM200 Attendance + KPI Allowance**_ - Working Days: _**5 days & 9hours include break | Rotational shift [24/7]**_ **Responsibilities**: - Manage users (creator, buyer & seller)...

_Make product recommendations or services to customers based on their needs and preferences._ - Upgrade and cancel customer accounts by customer request._ - Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ - Ensure customers are satisfied with their purchases or service._ - Assist customers in placing...

Job Description: Daily monitor and reply customer inquiries appropriately across all Ecommerce platforms to ensure a reliable and consistent customer experience, aligned with bestpractices. Manage to follow up with customers' requests, enquiries, orders etc; Ability to plan & execute promotions. Prepare Product Listing Photo & Video according to marketplaces...

Languages - Mandarin+B2 English Profile - Customer Service Location - Sunway Visio Hours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend] Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service. Education - Preferable secondary school education (eg: SPM,...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

**Customer service for Telecom** **Immediate Joiner** - 3rd June.**: - Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) - Working hours: 9 am - 6 pm - Working day: Monday to Friday4) - Location        : KL Sentral - provide troubleshooting solutions to customers when customer facing issue...

**Customer service for Telecom** **Immediate Joiner** - 3rd June.**: - Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) - Working hours: 9 am - 6 pm - Working day: Monday to Friday4) - Location        : KL Sentral - provide troubleshooting solutions to customers when customer facing issue...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standardsEnsure meeting service targets in achieving service, productivity and quality assurance level.To meet daily targets.Assist in creating ways for delivering excellent customer service or problems...

Languages - Mandarin+B2 EnglishProfile - Customer ServiceLocation - Sunway VisioHours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend]Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service.Education - Preferable secondary school education (eg: SPM, O-Level,...