Customer Care Agent

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**The Opportunity** Our client is looking for an **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care and Broker teams, as a BackOffice agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria’s and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

**Position **:Customer Care Executive **Working Location **:Old Klang Road **Working Hours **:Any 5 days a week (may including weekend), 2 shift rotation 10am - 7pm 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Day : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

The OfferWork in a company with a solid track record of performanceWork alongside & learn from best in class talentJoin a well known brand within Retail BankingThe JobYour responsibilities will include:Make calls for early care accounts (1-45 Days Past Due).Agents assisting and guiding customers through the moratorium process.Ensure to perform of required...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Hour : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

Make calls for early care accounts (1-45 Days Past Due). - Agents assisting and guiding customers through the moratorium process. - Ensure to perform of required tasks or operations in Retail Collection in accordance with the Service Level Agreement set out by the Bank’s Management. - Perform predictive and manual call activities. - Achieve the minimum...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

With a vision to transform business intelligence, Nityo Infotech is the fastest-growing global IT services & solutions company.Our diverse portfolio & partnerships provide a unique selection of solutions such as digital transformation platforms, cloud & infrastructure transformation, AI/ML-based chatbots, data analytics, tech skill assessment platforms &...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

Job Description - Minimum SPM - Preferably with an outspoken personality. - Presentable outlook and personality. Honest and responsible - With Customer Service experience is added advantage - Computer Literate - Willing to work in Shifts. One day off (Weekdays) - Medically fit to work. *Location at Corus Hotel, Ampang Kuala Lumpur Job Responsibilities -...

_**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

Ria is looking for a Compliance Associate - Agent Oversight for our Compliance Department at our corporate office in Kuala Lumpur, Malaysia. Reports to and works under the supervision of Compliance Supervisor, this position will play a key role in performing audit visitations and inspections to the money remittance business of Ria Money Transfer and its...

Basic Salary: RM2,100 Mandarin Language Allowance for Mandarin Speakers: RM400 (You need to at least pass Bahasa Cina in SPM) Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract (renewable for another 6 months before converting to permanent) Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational...

Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract (renewable for another 6 months before converting to permanent) Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational Basis) Working Arrangement: Hybrid (WFO + WFH) Job Requirements: - Diploma or equivalent (Bachelor's degree preferred). - Proven...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

PROJECT: TAKAFUL MALAYSIA (INSURANCE PROJECT) JOB SUMMARY - In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...