Clinic Assistant

3 weeks ago


Shah Alam, Malaysia Klinik Hello Doctor Full time

Position Overview

A Clinic Assistant supports the smooth operation of a medical clinic by performing a variety of administrative and clinical tasks. They assist healthcare professionals, manage patient flow, and ensure that the clinic environment is clean and well-organized. The Clinic Assistant plays a crucial role in providing excellent patient care and enhancing the efficiency of the clinic.

Key Responsibilities
- **Patient Interaction and Support**:

- Greet and check in patients, ensuring they feel welcomed and comfortable.
- Assist patients with completing forms and obtaining necessary documentation.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- **Clinical Assistance**:

- Prepare patients for examinations by taking vital signs, such as blood pressure, temperature, and weight.
- Assist healthcare professionals during patient examinations and procedures.
- Collect and prepare laboratory specimens as directed by healthcare providers.
- Administer basic first aid and assist with wound care under supervision.
- **Administrative Duties**:

- Maintain accurate and up-to-date patient records and files.
- Process billing and insurance claims, and handle patient payments.
- Manage inventory of medical supplies and ensure examination rooms are stocked and organized.
- **Facility Maintenance**:

- Ensure clinic areas are clean, sanitized, and well-maintained.
- Set up examination rooms and equipment before patient appointments.
- Dispose of medical waste according to safety protocols.
- **Patient Education**:

- Provide patients with information about clinic procedures, treatments, and follow-up care.
- Answer patient questions and provide instructions for medication usage and home care.

**Qualifications**:

- **Education**:

- High school diploma or equivalent required.
- Certification as a Medical Assistant (CMA) or completion of a relevant training program preferred.
- **Skills**:

- Strong communication and interpersonal skills.
- Proficiency in using computer systems and office software (e.g., Microsoft Office, EHR systems).
- Excellent organizational and multitasking abilities.
- Basic understanding of medical terminology and procedures.
- Compassionate and patient-focused attitude.
- **Experience**:

- Previous experience in a medical or healthcare setting is preferred but not required.
- Familiarity with administrative and clinical tasks in a healthcare environment.

Work Environment
- Typically works in a clinic or outpatient healthcare facility.
- May require long periods of standing and walking.
- Occasional lifting of medical supplies and equipment.
- Exposure to potentially infectious materials and medical waste.

Application Process

**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months

Pay: From RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Clinical Assistant: 1 year (preferred)

License/Certification:

- Nursing or Medical Assistant Certificate (preferred)

Expected Start Date: 06/13/2024


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