Customer Service Assistant Manager

**Job Brief** In this position, the individual is tasked with supervising Customer Service Executives and Team Leaders to ensure the provision of exceptional customer service. The Assistant Manager is also responsible for identifying bottlenecks, suggesting improvements, and optimizing operations to enhance efficiency. Furthermore, He/She are responsible...

**Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. - To monitor on the status of Customer Feedback Form (CFF ) raised. - To...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

**Position**:Customer Service Cum Sales Executive **Salary**: RM 2,000 - RM 2,500 + lunch provided + RM250 medical per year **Working Hours**: 8:30 AM - 5:30 PM **Working Days**: Monday - Friday **Location**: Ampang Hilir, 55100 Kuala Lumpur **Job Description**: - Manage customer relations - Manage customer complaints - Manage customer inquiries - Manage...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

At DLS Markets, we aim to provide you with the best trading conditions, powered by both industry-leading - and cutting-edge innovative platforms. Our R&D efforts constantly push the boundaries of liquidity and usability to empower you to benefit from a truly exceptional trading environment._ **Requirements**: **Responsibilities**: - **Team Leadership**: -...

Job Scope: a) Provides assistance and administrative support to the Customer Service Department. b) Supervise the daily activities of the Customer Service Department. c) Ensure that all owners & guest enquires are handling in a professional, efficient manner. d) Provide world class service in the areas of tenant handling, information, eg: transportation,...

Sellection earned an 8-figure sales revenue in Year 2021 and are excited to grow to 9-figure revenue by 2023. Sellection is looking to expand our team for further exponential growth! Sellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

Professionally Interact with customers via voice (end-to-end handling of calls) and non-voice channel (live chat transactions) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets Cross-selling of all products and services including all upgrades for products &...

Customer Experience team drives one of our core values "Out serve Our Customers" and provide support to in-country business units and a wide range of verticals Promoting ease to our driver partners and passengers in customer support transactions focusing on quality and customer satisfactions Get to know the Role: - Guide our drivers and passengers in using...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. Diploma /...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

REVIVE BATTERY SHOP SDN BHD MEMPUNYAI 33 CAWANGAN SEKITAR KL/SELANGOR, MELAKA, NEGERI SEMBILAN, JOHOR, PENANG DAN ALOR SETAR MENAWARKAN: JAWATAN KOSONG : ‍ CUSTOMER SERVICE ASSISTANT ‍ (1) Ada Basic, Allowance, EPF, SOCSO, EIS (2) Ada Overtime (3) Kriteria : Rajin, Bertanggungjawab, Jujur (4) Boleh bekerja Shift (9am-6pm) (2pm-11pm) (5) Boleh...

**Responsibilities**: **Responsibilities** - Customer service and relations is the primary contact for shoppers as soon as they step into the mall - Handles all customers enquiries/complaints and passing them on to the appropriate department. - Knowledgeable of mall’s services, facilities, stores / locations, promotional activities. - Taking information...

Deliver quality customer service by supporting property owners after sale, to identify and handle customer inquiries completely and accurately to the satisfaction of the customer. - Act as a point of reference for the property owners. - Foster positive relations with purchasers by addressing concerns, resolving disputes, and ensuring a high level of...

**Industry**:Mult - level Marketing **Location**:Bangsar South **Headcount**:1 **Tenure**:Permanent **Remuneration**:Basic Salary **Responsibilities**: - To effectively carry out the duties of a customer service personnel in order to achieve total customer satisfaction and corporate objectives. - Process customer order, sales processing, goods...

**Responsibilities**: - Manage day-to-day operations at Counter including: - Inventory management: Monitor movement of inventory, order/replenish inventory according to promotions and sales projection. - Floor management. - POS/invoicing, self-collection of online purchases. - Customer service. - Booking of in-store facilities. - Lead and manage a team of...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant informationTo keep records of all interactions with customers and follow up on customer enquiries and feedback -...