Customer Support Technician

2 weeks ago

Kulim, Malaysia Applied Materials Full time

**Key Responsibilities**

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

**Other Requirements**: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

**Functional Knowledge**

**Business Expertise**
- Has good understanding of how the team integrates with others

**Leadership**
- Has no supervisory responsibilities

**Problem Solving**
- Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

***

**Impact**
- Impacts the quality of own work

**Interpersonal Skills**
- Uses communication skills to exchange of information

**Qualifications**:
**Education**:
Associate's Degree

**Skills**:
**Certifications**:
**Languages**:
**Years of Experience**:
4 - 7 Years

**Work Experience**:
Additional Information

**Time Type**:
Full time

**Employee Type**:
Assignee / Regular

**Travel**:
Yes, 20% of the Time

**Relocation Eligible**:
No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

  • Customer Support Technician

    2 weeks ago

    Kulim, Malaysia Applied Materials Full time

    **Key Responsibilities** Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance. Uses escalation policies as required to keep management informed of down situations. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly,...

  • Customer Support Technician

    3 weeks ago

    Kulim, Malaysia Applied Materials Inc. Full time

    **Key Responsibilities**: - Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance. - Uses escalation policies as required to keep management informed of down situations. - Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly,...

  • Customer Support Technician

    2 weeks ago

    Kulim, Malaysia Applied Materials Full time

    ***Description** **Expands skills in own work area within an analytical/scientific method or operational process. Maintains appropriate licenses, training and/or certifications, as needed. Applies experience and skills to complete assigned work within our area of expertise. Works within standard operating procedures and/or scientific methods. Works with a...

  • Customer Support Technician

    4 weeks ago

    Kulim, Malaysia Applied Materials Full time

    **Key Responsibilities** Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies diagnostic techniques and use of...

  • Service Technician

    1 week ago

    Kulim, Malaysia KROMAX MALAYSIA SDN BHD Full time

    After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers satisfaction, resolve technical product-related issues and write customer summary reports. Kromax Malaysia has more than 10 years of experience in providing...

  • Service Technician

    4 weeks ago

    Kulim, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time

    A leading semiconductor-based company is recruiting for a Service Technician to join their team. You will be the technician responsible in providing service engineering duties on assigned tasks. This position requires someone hardworking, disciplined and good hands-on experience. **Responsibilities**: - Perform / give instruction on abatement system...

  • Manufacturing Technician

    2 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all production including SMT equipment's, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also responsible for preventive maintenance troubleshooting spares and...

  • Manufacturing Technician

    3 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance, troubleshooting,...

  • Manufacturing Technician

    4 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance, troubleshooting,...

  • Manufacturing Technician

    3 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all production including operations equipment's, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also responsible for preventive maintenance troubleshooting spares...

  • Manufacturing Technician

    3 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all production including operations equipment's, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also responsible for preventive maintenance troubleshooting spares...

  • Manufacturing Technician

    2 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct on-line equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance,...

  • Technician, Process

    1 week ago

    Kulim, Malaysia Entegris Full time

    Job Title: Technician, Process **Job Description**: - The Role: Technician, Process- - Provides technical support to engineers to ensure production goals of the organization are met. - Provides assistance related to the review of existing and design of new manufacturing equipment & processes. - May suggest or implement equipment purchases, modifications or...

  • Technician, Process

    2 weeks ago

    Kulim, Malaysia Entegris Full time

    Job Title: Technician, Process **Job Description**: - The Role: Technician, Process- Provides technical support to engineers to ensure production goals of the organization are met.- - Provides assistance related to the review of existing and design of new manufacturing equipment & processes.- - May suggest or implement equipment purchases, modifications or...

  • Facilities Technician

    1 week ago

    Kulim, Malaysia Ferrotec Manufacturing Malaysia Sdn Bhd Full time

    **BASIC REQUIREMENTS / SKILLSET**: - Minimum of Professional Technical Certificates/ Diploma in any Engineering discipline. - Minimum 3 years working experience in related field. - Good verbal and written communication skills in Bahasa and English. - Verbal and written communication skill in Mandarin will be an added advantage. - Possessed hands on basic...

  • Manufacturing Technician

    4 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance, troubleshooting,...

  • Manufacturing Technician

    4 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance, troubleshooting,...

  • Manufacturing Technician

    4 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance, troubleshooting,...

  • Manufacturing Technician

    3 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also, responsible for preventive maintenance, troubleshooting,...

  • Manufacturing Technician

    2 weeks ago

    Kulim, Malaysia Intel Full time

    Manufacturing Technicians perform functions associated with all production including operations equipment's, process and training. Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization. Responsible for running lots in a qualitative way. Also responsible for preventive maintenance troubleshooting spares...