Performance Management

4 months ago

Shah Alam, Malaysia ZUS Coffee Full time

**Responsibilities**:
**Performance Management**
- To manage the maintenance and execution of the performance management system, including ensuring the quality of KPIs set/standards of performance and performance evaluation instruments; ensuring that organization-wide talent management and PM initiatives are focused and aligned with the Company’s business goals;
- To develop and update performance development or improvement plan to handle the performance gap, if an employee does not meet the required performance level.
- Design and implement performance appraisal systems and conduct regular performance evaluations to assess employee performance and identify areas for improvement.
- Work with managers to provide feedback and coaching to employees to improve performance.
- Collaborate with HOD’s and management teams to develop and implement employee recognition and rewards programs.
- Analyze performance data to identify trends and make recommendations for improvement.

**Employee Engagement & Culture**
- Develop, drive, and oversee Employee Experience (Culture, Diversity & Inclusion) strategy within the Company.
- Advise and support the stakeholders to ensure effective inculcation of the right culture, values and mindset in all employees via employee engagement programmes and initiatives.
- Evaluate the effectiveness of employee engagement through multiple channels (employee surveys / feedback, focus groups, turn up rate, etcs); to analyse and provide findings to the management for sustainable improvement plans.
- Strategize, administer, and manage end-to-end employee engagement surveys to achieve a holistic view of company’s performance in the eyes of the employees through formal and informal platforms/tools.
- Drive employees’ wellness programmes based on organisation performance indicators (such as sickness absence, levels of grievances and work/life balance) to bring into a more positive trend.
- Develop effective internal communications strategy to promote sustainable employee engagement and collaborations.
- Conduct research, analysis, and ideas to the development of HR continuous improvement to ensure all HR initiatives are appropriately integrated and aligned with strategic and business goals.

**Industrial Relations**
- Responsible for Industrial Relation activities including managing union, handling disciplinary cases and advising management on best practices.
- Set direction, create policy and offer expert advice in all matters relating to collective bargaining and corporate-wide industrial relations issues.

**Job Requirements**:

- Bachelor’s degree in human resources, Business Administration, or related field.
- 5+ years of experience in HRBP role.
- Strong knowledge of performance management strategies and tools.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build relationships with employees at all levels of the organization.
- Ability to work independently and as part of a team.
- Strong project management skills and the ability to manage multiple projects simultaneously.
- Excellent analytical skills and the ability to analyze and interpret data.
- Strong attention to detail and the ability to maintain accurate records.
- Knowledge of relevant laws and regulations related to performance management.

**Salary**: RM6,000.00 - RM8,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

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