![KioskMedia (M) Sdn. Bhd](https://media.trabajo.org/img/noimg.jpg)
Technician, Operation
4 days ago
To provide customer support for kiosk user and customer via remote and or onsite
- To troubleshoot and diagnose kiosk issue to determine resolution to be carried out.
- To perform on site installation, troubleshooting, maintenance of kiosk
- To install and configure appropriate software/hardware of kiosk and ensure its functioning as per the specifications.
- To conduct training on operation and kiosk handling to user as and when required.
- To raise, update,close issue ticket within the predefined SLA
- To prepare performance reports as required by customer and management.
**Requirements**:
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem solving skills
- Able to communicate in Bahasa Melayu and English.
- Has class D driving license
- Has a good understanding on computer system and payment kiosk software and hardware
- Minimum Diploma in Computer Science, engineering or relevant field.
**Salary**: RM2,300.00 - RM2,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Early shift
Supplemental pay types:
- Overtime pay
- Performance bonus
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